Enable vs. Ironclad

I find it is best when you need to connect to a computer after hours and the end user has left for the day. I can remote in to the computer without interaction and troubleshoot the issues as required. The connection is speed and works well unlike some other remote access software

Incentivized

I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.

• Ease of use.
• Multiple company profiles.
• Track multiple software applications.
• Easy remote access.

Incentivized

• Keep track of legal documents versions
• Approve legal workflows
• Forward email threads to the legal workflow

Incentivized

• wake on lan doesn't work well
• command prompt access is a strange manor
• can sometimes report a machine as powered off when its actually stuck in an update cycle

Incentivized

• Contract link feature in the case of amendment/addendum.
• Auto document retention feature (expiration and deletion).

Incentivized

It is just very easy to use. It has a good user interface on it, the items are where I expect them to be and I find it to work as I expect it to work without surprises.

Incentivized

Ironclad is the best tool I have used to date, to manage workflow and tickets. It was very easy to use and navigate from the very first time I used it. My time is very valuable and I don't have time to sit in training sessions, simply to use a new product. I'm happy to say that I was never formally trained on Ironclad as it simply wasn't necessary.

Incentivized

I've never had to call support so I do not have an answer for this question. I find the software works well but we have a support desk who would work with them if we had back end issues

Incentivized

I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.

Incentivized

This is the first software I've used for this function.

Incentivized

Miles ahead of LinkSquares

Incentivized

• This is outside what I do
• This is outside what I do
• This is outside what I do

Incentivized

• At Gusto, where we operated on no contracts for many years, Ironclad allowed us to create a very simple process for getting approval for, and keeping records of, customized pricing on our new, high-end plan.
• Wasn't part of the buying committee, but in my current role it's been heavily utilized externally for customer contracts, but also internally for employee agreements.
• I don't have any actual numbers, and don't have a way to compare it to any prior e-signature setup.