Energage in Exton offers their employee engagement emphasizing employee feedback and surveys that support employees feeling heard and understood, and also touting some employee recognition features.
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Workhuman
Score 9.1 out of 10
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Workhuman Cloud is a SaaS platform solution designed to fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging, boasting more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Combined with business insights from Workhuman IQ, the platform provides leaders with proactive insight and tools used to understand issues as they develop and to help make the right decisions to align…
Energage knows which areas to assess and how to word the questions so that employees understand and can share their true feelings without fear of their identity being shared, without concern that they need to sound professional (which allows them to save time and not get frustrated with the fact that they're "wasting time on another survey," and also in a way that makes employees feel as though they're participating in the improvement of the company. That is to say, that their feedback matters, it will be heard, and it will be implemented into the leadership's formulation of future decisions.
It is definitely very well suited for cases like how my company uses it (which is a platform to celebrate colleagues and peers within the company, public or privately—depending on your choice). It feels good to write a review on someone I care about and want to celebrate. Maybe it would be less appropriate if the reviews were to be mandatorily public, but I don't know if that even exists.
The only area of improvement may be streamlining the emails they send out after the surveys have been tabulated and the information is available. We usually just want the report and because Energage does such a good job compiling it via the dashboard and the graphics, our company doesn't have a need for further tools and promotion tips. It can get confusing when there's too many options to share and/or best practices to follow.
In my experience, current prepaid cards for cash and his platform has the worst support and compatibility for Mexico establishments and commerce hance it is limited the use for Mexico.
I think there are too many steps to submit an award
In my opinion, we need to refresh and offer more products and services compatible to redeem credit earn on platform
The system is straightforward to use. Only a few steps need to be completed to recognize someone for their hard work or contribution. However, a couple of areas need work: 1) A way to request points for recognition. Currently there is no way to do this 2) A way to easily send a recognition to anyone in the company.
The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.
me personally never used a different recoginition platform before using Workhuman. since i started working at my current company, Workhuman has met our company needs with its easy to use interface. strong focus on company values. it's been great fit for our culture and goals. we are excited to keep using the platform
I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.