TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EngageBay

    Score7 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    Pricing
    EngageBayTeamleader
    Editions & Modules
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    Offerings
    Pricing Offerings
    EngageBayTeamleader
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$29 2 users/month
    Additional Details—extra user is + $12.00/user/month
    More Pricing Information
    Features
    EngageBayTeamleader
    Sales Force Automation
    Comparison of Sales Force Automation features of EngageBay and Teamleader
    Feature
    EngageBay
    8.2
    1 Ratings
    5% above category average
    Teamleader
    8.6
    2 Ratings
    9% above category average
    Customer data management / contact management10.01 Ratings8.02 Ratings
    Workflow management10.01 Ratings5.01 Ratings
    Opportunity management8.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.01 Ratings10.02 Ratings
    Contract management8.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings10.02 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of EngageBay and Teamleader
    Feature
    EngageBay
    8.5
    1 Ratings
    10% above category average
    Teamleader
    8.3
    1 Ratings
    8% above category average
    Case management7.01 Ratings10.01 Ratings
    Help desk management10.01 Ratings8.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of EngageBay and Teamleader
    Feature
    EngageBay
    10.0
    1 Ratings
    26% above category average
    Teamleader
    10.0
    1 Ratings
    26% above category average
    Lead management10.01 Ratings10.01 Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of EngageBay and Teamleader
    Feature
    EngageBay
    9.0
    1 Ratings
    16% above category average
    Teamleader
    9.0
    2 Ratings
    16% above category average
    Task management10.01 Ratings10.02 Ratings
    Billing and invoicing management8.01 Ratings9.02 Ratings
    Reporting9.01 Ratings8.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of EngageBay and Teamleader
    Feature
    EngageBay
    7.5
    1 Ratings
    2% below category average
    Teamleader
    -
    Ratings
    Pipeline visualization8.01 Ratings00 Ratings
    Customizable reports7.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of EngageBay and Teamleader
    Feature
    EngageBay
    7.5
    1 Ratings
    2% below category average
    Teamleader
    6.5
    1 Ratings
    16% below category average
    Custom fields10.01 Ratings7.01 Ratings
    Scripting environment5.01 Ratings00 Ratings
    Custom objects00 Ratings6.01 Ratings
    Security
    Comparison of Security features of EngageBay and Teamleader
    Feature
    EngageBay
    10.0
    1 Ratings
    17% above category average
    Teamleader
    9.0
    1 Ratings
    7% above category average
    Single sign-on capability10.01 Ratings9.01 Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of EngageBay and Teamleader
    Feature
    EngageBay
    9.0
    1 Ratings
    18% above category average
    Teamleader
    6.0
    1 Ratings
    23% below category average
    Marketing automation10.01 Ratings00 Ratings
    Compensation management8.01 Ratings6.01 Ratings
    Platform
    Comparison of Platform features of EngageBay and Teamleader
    Feature
    EngageBay
    5.0
    1 Ratings
    42% below category average
    Teamleader
    10.0
    2 Ratings
    27% above category average
    Mobile access5.01 Ratings10.02 Ratings
    Best Alternatives
    EngageBayTeamleader
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EngageBayTeamleader
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EngageBayTeamleader
    Likelihood to Recommend
    EngageBay Inc.
    I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
    Incentivized
    Read full review
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    Pros
    EngageBay Inc.
    • Lead / customer tracking
    • Automated emails
    • Automations
    Incentivized
    Read full review
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    Cons
    EngageBay Inc.
    • Landing pages
    • Livechat feature
    • Lead/customer integration
    Incentivized
    Read full review
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    Usability
    EngageBay Inc.
    EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
    Incentivized
    Read full review
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
    Read full review
    Support Rating
    EngageBay Inc.
    Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
    Incentivized
    Read full review
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
    Read full review
    Alternatives Considered
    EngageBay Inc.
    Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
    Incentivized
    Read full review
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
    Read full review
    Return on Investment
    EngageBay Inc.
    • Improved lead management and helped build lead data by 4-5x in size
    • Helped improve investor base with 100-150% growth in investors by year 1
    • Generated dozens of calendar invites to call potential investors in first year
    Incentivized
    Read full review
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
    Read full review
    ScreenShots

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices