Entelo, headquartered in San Francisco, California, provides source-to-hire automation technology alongside managed services for a platform that actually focuses on results, not just AI. Focus areas include talent insights and engagement, diversity hiring, and talent pool automations (e.g. personalized communications, two-way ATS integrations, etc.).
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Paycom
Score 8.4 out of 10
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Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
Great for reaching out to passive candidates and standing out instead of using LI. Candidates are used to receiving the same messages in the same format and by using this tool we have the chance to mix it up and try and stand out from our competition. Entelo has been an awesome addition to my toolbox
As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.
Entelo provides accurate candidate contact info. Many of the profiles I have sourced via the platform have had the correct email address and my emails were able to reach the prospective candidate. This really helps recruiting efforts. Most candidates in this day and age constantly check their personal email. Engineers in particular are a hard group to reach and just sending an InMail isn't always the best route. Entelo really helps in recruiting for engineers by helping to provide their personal contact details.
Entelo's tracking feature is a great strength. Any email you send to candidates on the platform, you can track accordingly. I get a notification when the candidate opens my email, clicks on link in the email, and when they reply. The notifications don't just come through the Entelo platform but you get an email as well so you're up to date.
Entelo search is another great feature. You can search for candidates by entering skill, position, company name etc. There's even a diversity filter! Really great search criteria that helps you hone in on your ideal candidates. This is really useful for hard to fill technical positions.
I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
All the profile information isn't up to date and you always need to click through to their profile links (LinkedIn, GitHub, Angel List, etc.)
It doesn't do a great job of pulling profiles from Facebook as you are better off sourcing directly from Facebook.
If would be great if they could provide email reporting for the time of day to test the best time of day to email candidates so you can a/b test. Also, it would be great if you could provide response rate by List so you can see out of the 'x' number of candidates on a list, 'y' number of candidates responded. If a candidate doesn't respond to my initial outreach I send multiple follow-up emails so it would good to see how many candidates on my List respond to me. If I were to do that now it would be a very manual process and take too much time.
They don't have drip/automated email campaign capabilities. It would be great when I send that initial email to a candidate to have the ability to scheudle follow-up emails based. For example, if the candidate doesn't respond to my initial email within 2 days send follow up email 1, if they don't respond to that email within 2 days send follow-up 2, etc.
I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Entelo is similar to SeekOut in general, but I prefer Entelo as I find I have more success finding the candidates I am looking for. It has everything I need and then some, and that is what I like about it. I also love the Chrome extension and its ease of use.
I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
