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Epic Cadence Enterprise Scheduling vs. Practice Fusion

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic Cadence

    Score9 out of 10
    N/AEpic Cadence is the company's medical scheduling module.N/A

    Practice Fusion

    Score4.9 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Pricing
    Epic CadencePractice Fusion
    Editions & Modules
    No answers on this topic
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Offerings
    Pricing Offerings
    Epic CadencePractice Fusion
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epic CadencePractice Fusion
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic Cadence Enterprise Scheduling and Practice Fusion
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Real-time eligibility verification00 Ratings10.01 Ratings
    Claims management00 Ratings10.01 Ratings
    Coding00 Ratings10.03 Ratings
    Patient billing00 Ratings10.01 Ratings
    Financial Reporting00 Ratings1.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic Cadence Enterprise Scheduling and Practice Fusion
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Rule-based scheduling00 Ratings5.05 Ratings
    Automated appointment reminders00 Ratings8.06 Ratings
    Automated patient check-in00 Ratings5.05 Ratings
    Multi-location support00 Ratings7.23 Ratings
    Calendar interface00 Ratings1.07 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic Cadence Enterprise Scheduling and Practice Fusion
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Charting / document management00 Ratings7.07 Ratings
    Templates00 Ratings6.06 Ratings
    Patient portal00 Ratings7.14 Ratings
    Mobile/tablet support00 Ratings9.94 Ratings
    Fax integration00 Ratings10.04 Ratings
    Integration with other EMR and PM systems00 Ratings7.73 Ratings
    Workflow automation00 Ratings1.04 Ratings
    Speech recognition00 Ratings9.01 Ratings
    Customization00 Ratings1.06 Ratings
    E-prescribing00 Ratings5.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic Cadence Enterprise Scheduling and Practice Fusion
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    Practice Fusion
    7.2
    7 Ratings
    14% below category average
    HIPAA compliance00 Ratings5.07 Ratings
    Role-based permission levels00 Ratings4.06 Ratings
    Data backups and redundancy00 Ratings9.84 Ratings
    Local mode / networking failsafe00 Ratings9.93 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic Cadence Enterprise Scheduling and Practice Fusion
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Task tracking00 Ratings6.04 Ratings
    Specialty-specific workflows00 Ratings1.05 Ratings
    Multi-office / multi-physician capabilities00 Ratings1.05 Ratings
    Best Alternatives
    Epic CadencePractice Fusion
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epic CadencePractice Fusion
    Likelihood to Recommend
    8.0
    (9 ratings)
    1.0
    (8 ratings)
    Usability
    9.0
    (1 ratings)
    3.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Online Training
    9.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Epic CadencePractice Fusion
    Likelihood to Recommend
    Epic
    Cadence Enterprise Scheduling is particularly useful in a multiple provider, multiple location scenario. It is also quite useful in situations where there are multiple rooms or pieces of equipment that need to be scheduled.
    Incentivized
    Read full review
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Pros
    Epic
    • The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
    • It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
    • It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
    • The system can be created in such a way that you can control who can make appointments and who can't.
    • They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
    Incentivized
    Read full review
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Cons
    Epic
    • Questionnaires: EPIC seems to be very stringent on questionnaires and how may can be attached (only 1) on a Cadence level causing us to be quite inventive on how to get questioned answered on only certain visit types. One big stumbling block was the Ebola questionnaire. Currently we have a particular questionnaire for new Phy. Therapy patients which prevents us from adding the Ebola questionnaire to NEW patients. We are still struggling with this.
    • Patient Itinerates used for multiple appointments: Not very professional looking regardless of how you set up (OP visits, instructions etc: Most practices will not use the itinerary therefore adding dollars to having printing cards with the practice name on them. (the old fashioned way)
    • Building new DEP records: Wish there was a way to copy entire builds from one DEP to another.
    • Security": EPIC security is a nightmare to develop for multi faced users. RN that schedule appointments. Many of our practices are small practices that only have 2-3 people (the doc, the RN and the scheduler/biller . This creates the need for everyone to do everything from a scheduling perspective and building this security can become very cumbersome from practice to practice as each is unique.
    Incentivized
    Read full review
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Usability
    Epic
    As stated earlier, it seems to be the best out there, from a built perspective as well as a user application. While some practices feel it to be time consuming (Cadence/Prelude) together others who see the whole integration thru the Epicare and Resolute systems love it. From an IT perspective, while sometimes cumbersome to build, the end results are pleasing and satisfying. We can usually accomplish what we set out to do with the practice vision in mind.
    Incentivized
    Read full review
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Support Rating
    Epic
    EPIC has been great in their support and communication at all hours. They also openly communicate when an application TS (Technical Support) will be away and who is covering for that person. During standard non working hours - you always know what number and who to call to get resolution to issues that arise at those times
    Incentivized
    Read full review
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Online Training
    Epic
    EPI webinars are most informative and not a long drawn out presentation. It also offer screen shots and practice tools.
    Incentivized
    Read full review
    Practice Fusion
    No answers on this topic
    Implementation Rating
    Epic
    Use implementation team from EPIC but know what you want and make sure that it=s what you get. You can be easily swayed by lack of knowledge on the application and therefore decisions are made that are not correct and then have to be redone. EPIC including Cadence needs a great understanding of the workflows you currently have and how they will be impacted by your build. We had a great understanding of the existing workflows in the offices, however lack of knowledge on the Cadence IT side, had a large impact on what was delivered as our implementers believed that a standard EPIC workflow would suffice and did not.
    Incentivized
    Read full review
    Practice Fusion
    No answers on this topic
    Alternatives Considered
    Epic
    Centricity was limited in ability to scale and customize compared to Cadence for our environment. Also the regular updates for Cadence vs. Centricity is where Cadence really shines. Vendor support is also much better with Cadence over Centricity. We also like the robust capability of the reporting module in Cadence over other vendors.
    Incentivized
    Read full review
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Return on Investment
    Epic
    No answers on this topic
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    ScreenShots