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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor CPQ

    Score6 out of 10
    N/AEpicor CPQ, formerly KBMax, is an interactive 3D UI CPQ solution that enables customers and sales users to configure simple or complex products on any device, now from Epicor since the May, 2021 acquisition.N/A

    IBM Sterling Configure, Price, Quote

    Score8 out of 10
    N/AIBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.N/A
    Pricing
    Epicor CPQIBM Sterling Configure, Price, Quote
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor CPQIBM Sterling Configure, Price, Quote
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor CPQIBM Sterling Configure, Price, Quote
    Considered Both Products
    Epicor Software
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Epicor CPQIBM Sterling Configure, Price, Quote
    CPQ
    Comparison of CPQ features of Epicor CPQ and IBM Sterling Configure, Price, Quote
    Feature
    Epicor CPQ
    9.0
    1 Ratings
    3% above category average
    IBM Sterling Configure, Price, Quote
    10.0
    9 Ratings
    13% above category average
    Quote sharing/sending9.01 Ratings10.09 Ratings
    Product configuration9.01 Ratings10.09 Ratings
    Configuration options9.01 Ratings10.09 Ratings
    Pricing rules9.01 Ratings10.09 Ratings
    Price adjustment9.01 Ratings10.09 Ratings
    Purchase history and open contracts9.01 Ratings10.09 Ratings
    Guided selling/Sales portal9.01 Ratings10.09 Ratings
    CPQ reporting & analytics9.01 Ratings10.09 Ratings
    CPQ-CRM integration9.01 Ratings10.09 Ratings
    Attachments to quotes9.01 Ratings10.09 Ratings
    Order capturing9.01 Ratings10.09 Ratings
    Best Alternatives
    Epicor CPQIBM Sterling Configure, Price, Quote
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    QuoteWerks
    Score9.8 out of 10
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    Score9.8 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    QuoteWerks
    Score9.8 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    Agentforce Revenue Management
    Score8.6 out of 10
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    User Ratings
    Epicor CPQIBM Sterling Configure, Price, Quote
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Epicor CPQIBM Sterling Configure, Price, Quote
    Likelihood to Recommend
    Epicor Software
    KBMax as the interface is very clean and easy for new users to understand how the product works. This platform offers effective communication between professionals and easy project planning solutions. Its reporting options are easy to use and generate accurate data reports and also manage all the project data from one roof.
    Incentivized
    Read full review
    IBM
    Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Easy on scheduling.
    • Excellent planning system.
    • Services automation.
    Incentivized
    Read full review
    IBM
    • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
    • Centralizing selling procedure in one platform by communicating products pricing to clients.
    • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
    Read full review
    Cons
    Epicor Software
    • Training on KBMax is a must process.
    • Requires an heavy machine.
    • Not easy on configure all the functionalities.
    Incentivized
    Read full review
    IBM
    • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    No answers on this topic
    IBM
    Timely and courteous response time from IBM Support any time there was a request that needed to be made.
    Incentivized
    Read full review
    Alternatives Considered
    Epicor Software
    No answers on this topic
    IBM
    There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • KBMax reports are most effective and easy to understand.
    • Its scheduling capability is impressive.
    • Data planning and project data management.
    Incentivized
    Read full review
    IBM
    • Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
    • Data recovery and backup have maintained and governed vital organization data from catastrophes.
    • Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.
    Incentivized
    Read full review
    ScreenShots