IBM CPQ: Most Sophisticated Tool for Creating Price Lists, Coupons and Discount Rules for Products & Services.
January 26, 2022

IBM CPQ: Most Sophisticated Tool for Creating Price Lists, Coupons and Discount Rules for Products & Services.

Erin Quinn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM CPQ

For 4+ years now in my organization, we have been using IBM CPQ to simplify the selling of virtual, hybrid, and in-person events. Therefore, selection, configuration, quoting, and ordering event services are automated by this tool.
  • Create a central location for clients and sellers to configure products and services
  • Automate the entire process of selling
  • Sending sales orders to customers saves time
  • Help focus more on valuable processes rather than spend time on low-value processes
  • To automate selling processes on the go, I feel like the vendor should implement an on-premise platform, mainly for tablets and mobile phones.
  • External applications integration: Salesforce integration has simplified the quote-to-cash process.
  • Disaster recovery and backup tools: This enables us to regain our last position before a catastrophic failure in our system.
  • Pricing and discounting tools: This tool enables us to price our services and determine which to impose discounts.
  • Positive from closing many sales within a short period
  • Positive by saving time due to centralized selling channel
  • Backup and restore data in case of any catastrophe

Do you think IBM Sterling Configure, Price, Quote delivers good value for the price?

Yes

Are you happy with IBM Sterling Configure, Price, Quote's feature set?

Yes

Did IBM Sterling Configure, Price, Quote live up to sales and marketing promises?

Yes

Did implementation of IBM Sterling Configure, Price, Quote go as expected?

Yes

Would you buy IBM Sterling Configure, Price, Quote again?

Yes

Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.

IBM Sterling Configure, Price, Quote Feature Ratings

10.0
Quote sharing/sending
10
Product configuration
10
Configuration options
10
Pricing rules
10
Price adjustment
10
Purchase history and open contracts
10
Guided selling/Sales portal
10
CPQ reporting & analytics
10
CPQ-CRM integration
10
Attachments to quotes
10
Order capturing
10