Build and Test Configuration Models, Quotes and Price Products & Services with IBM CPQ
October 18, 2021

Build and Test Configuration Models, Quotes and Price Products & Services with IBM CPQ

Matt Saunders | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM CPQ

There’s nothing hectic like undertaking the selling procedures of complex products and services. With IBM CPQ, it has been easy to configure, quote and price our banking services at Huntington. This software is being utilized across all departments in our organization.
  • Automating configuration, pricing and quotation of banking services.
  • Via web self-service on IBM CPQ, customers and the sales team are able to streamline sales processes by getting guidance whenever needed.
  • Customers are able to view price lists before making any purchase so as to make informed decisions.
  • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
  • Support and Infrastructure features allow business users to get the right support after implementation.
  • Updates: IBM CPQ being a cloud-based solution does not require updates but offers monthly security patches and feature enhancement quarterly.
  • Disaster and backup recovery is another great feature that enables us to recover the production environment from any failure.
  • Maintaining product and service information in one secure platform enables us to easily access any data such as discount and price lists information.
  • The simplifying quote-to-cash order procedure is automated by IBM CPQ-Salesforce integration.
  • Determining the right product or service to impose discounts helps us to improve ROI.
Unlike other Sterling, Configure, Price and Quote products such as Vendavo, IBM CPQ has robust features that fit all sorts of organizations from small to enterprise corporations. Also, another disparity is that IBM CPQ is hosted in a secured data center and seldom store PCI information like credit card details or PayPal details like billing address.

Do you think IBM Sterling Configure, Price, Quote delivers good value for the price?

Yes

Are you happy with IBM Sterling Configure, Price, Quote's feature set?

Yes

Did IBM Sterling Configure, Price, Quote live up to sales and marketing promises?

Yes

Did implementation of IBM Sterling Configure, Price, Quote go as expected?

Yes

Would you buy IBM Sterling Configure, Price, Quote again?

Yes

It has been overwhelming to maintain product and service information manually. That’s why I would recommend all business users to implement IBM CPQ, and it will be easy and effective to configure, price and quote complex products and services to help customers make informed decisions.

IBM Sterling Configure, Price, Quote Feature Ratings

10.0
Quote sharing/sending
10
Product configuration
10
Configuration options
10
Pricing rules
10
Price adjustment
10
Purchase history and open contracts
10
Guided selling/Sales portal
10
CPQ reporting & analytics
10
CPQ-CRM integration
10
Attachments to quotes
10
Order capturing
10