Overview
What is IBM CPQ?
IBM acquired their CPQ product from Sterling Commerce in 2010.
IBM CPQ: Most Sophisticated Tool for Creating Price Lists, Coupons and Discount Rules for Products & Services.
IBM CPQ has eradicated challenges to clients when selecting, quoting and ordering products and services
IBM CPQ allows me to create coupons, discounts and price lists that we link them with customers
Build and Test Configuration Models, Quotes and Price Products & Services with IBM CPQ
Management of Products, their Pricing, and Clients at Top Notch with IBM CPQ
Creating Coupons, Price Lists and Discount Determination has been Simplified by IBM CPQ
Develop Price Lists, Quotes, Discounts and Coupons with IBM CPQ
Managing Price Lists and Catalogs at Breeze with IBM CPQ
Implemented Salesforce CPQ just over a year ago. We are extremely happy with it. I'm the type to learn a new product inside and out though. So, that is likely a strong contributor to our success with it.
Awards
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Popular Features
- Quote sharing/sending (10)10.0100%
- Product configuration (10)10.0100%
- Configuration options (10)10.0100%
- Pricing rules (10)10.0100%
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Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Oracle CPQ?
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
What is Conga CPQ?
Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also…
Product Demos
IBM CPQ Real Estate Solution Demo
Features
CPQ
Features related to configuring and pricing products and delivering quotes to customers.
- 10Quote sharing/sending(10) Ratings
Salespeople can share quotes and quote details with customers, via email, a customer portal, a personalized URL, or some other means.
- 10Product configuration(10) Ratings
Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.
- 10Configuration options(10) Ratings
Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.
- 10Pricing rules(10) Ratings
Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.
- 10Price adjustment(10) Ratings
Sales users can adjust or override prices, based on coupons, discounts, markups, etc.
- 10Purchase history and open contracts(10) Ratings
Provides information about a customer’s previous purchases and current purchase/service agreements, which may factor into new sales or need to be modified to account for new sales.
- 10Guided selling/Sales portal(10) Ratings
Provides salespeople with tips, recommendations, or question sequences to help with product configuration and quoting, and/or to assist with cross-sell and upsell.
- 10CPQ reporting & analytics(10) Ratings
Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.
- 10CPQ-CRM integration(10) Ratings
Integrates to the company’s CRM to update the customer record.
- 10Attachments to quotes(10) Ratings
PDFs, contracts, videos, etc can be attached to quotes and/or proposals.
- 10Order capturing(10) Ratings
Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is IBM CPQ?
IBM CPQ Competitors
IBM CPQ Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(16)Attribute Ratings
Reviews
(1-10 of 10)Selling Channel has been at Optimal by Linking Clients to Products Catalogs and Price Lists
- Customers waste a lot of time looking for products and services: IBM CPQ automate channel selling.
- Help customers select, configure, quote and order the right services and products.
- Commmunicating amendments on pricing is seamless on IBM CPQ.
- Integration with external applications has improved capabilities.
- For the sake of othet prospects, who might be looking to implement IBM CPQ; The vendor has not offered detailed tutorials for the features. Nonetheless, it has a simple learning curve unlike other alternatives.
IBM CPQ: Most Sophisticated Tool for Creating Price Lists, Coupons and Discount Rules for Products & Services.
- Create a central location for clients and sellers to configure products and services
- Automate the entire process of selling
- Sending sales orders to customers saves time
- Help focus more on valuable processes rather than spend time on low-value processes
- To automate selling processes on the go, I feel like the vendor should implement an on-premise platform, mainly for tablets and mobile phones.
IBM CPQ has eradicated challenges to clients when selecting, quoting and ordering products and services
- Simplifying selling procedure by determining the suitable price per service in our banking system.
- With IBM CPQ, we are able to attract more prospects by imposing discounts on our services and offering coupons after offering services.
- IBM CPQ has capabilities that allow us to track clients' experiences with our services after making deals with them.
- Finally, this configuration, pricing, and quoting platform has enabled our organization to land in a lot of deals by forwarding price lists of our banking services regularly.
- I have used IBM CPQ for more than three years to research on selling channel of our services at Frost Bank, and I have never noticed any downtime even on a single minute.
IBM CPQ allows me to create coupons, discounts and price lists that we link them with customers
- Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
- Centralizing selling procedure in one platform by communicating products pricing to clients.
- Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
- I don’t have much that I feel should be improved on IBM CPQ, but the vendor should offer more documentation on backup and data recovery.
Build and Test Configuration Models, Quotes and Price Products & Services with IBM CPQ
- Automating configuration, pricing and quotation of banking services.
- Via web self-service on IBM CPQ, customers and the sales team are able to streamline sales processes by getting guidance whenever needed.
- Customers are able to view price lists before making any purchase so as to make informed decisions.
- Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
- IBM CPQ has helped us to guide clients through the entire process of configuration, quoting, and ordering process.
- This service allows us to communicate the pricing to our esteemed clients via sending price lists.
- Creating quotes and determining the right products to have discounts is another great aspect about IBM CPQ.
- Unfortunately, [in my opinion] IBM CPQ is not well documented and hardly offers regular webinars.
Creating Coupons, Price Lists and Discount Determination has been Simplified by IBM CPQ
- Automating selling procedure to help clients select, configure and order the right products & services.
- IBM CPQ is a central location that enables sales representatives to communicate with suppliers and customers on matters of product pricing.
- Before moving live production environment instances, IBM CPQ allows customers to test configuration modules.
- Disaster recovery and backup databases are hectic to utilize without IT skills due to it’s rich in lots of features.
- Cost is slightly expensive, but it is worth the results we gain.
Develop Price Lists, Quotes, Discounts and Coupons with IBM CPQ
- By developing, tracking, managing and negotiating the process of sales quotation, it helps in ROI generation.
- Connecting customers with product catalogs and price lists.
- Disaster recovery and data backup
- IBM CPQ only has web-based solution and lacks iOS and Android applications.
- It has a robust backend integration capability, but it tends to be extremely hectic to collaborate with some SaaS tools.
Managing Price Lists and Catalogs at Breeze with IBM CPQ
- Configuring pricing processes by discussing and amending pricing in a central location.
- Negotiating sales quotes that help generate high ROI.
- Helping clients go through buying procedures by configuring, pricing, and quoting purchase orders.
- I slightly dislike that IBM CPQ lacks an available mobile application.
- Unavailability of enough documentation, tutorials, and white papers for reference.
- Provides associated quotes through the life cycle of the opportunity, until the opportunity is either won or lost.
- You can store all the information you require during the quoting process, including customer details, information about products and the adjustment made to the price of products, and the payment terms and shipment terms that will be used in the order if the quote is converted to an order.
- There were widespread frustrations throughout sales and call center with CPQ originally. But really the reason why CPQ tools are complex is because CPQ processes are complex things to implement.
- Users today want all the flexibility with none of the complexity. It is one of the biggest challenges in my day-to-day.