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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Eagle

    Score7.9 out of 10
    N/AThe Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.N/A

    Revel Systems

    Score8.9 out of 10
    N/ARevel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.

    $99

    *per month

    Pricing
    Epicor EagleRevel Systems
    Editions & Modules
    No answers on this topic
    POS software cost
    $99
    *per month
    Offerings
    Pricing Offerings
    Epicor EagleRevel Systems
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.
    More Pricing Information
    Best Alternatives
    Epicor EagleRevel Systems
    Small Businesses
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    Square POS
    Score9 out of 10
    Medium-sized Companies
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    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor EagleRevel Systems
    Likelihood to Recommend
    9.6
    (8 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Epicor EagleRevel Systems
    Likelihood to Recommend
    Epicor Software
    My area covers our general ledger accounting. Let me tell you how much I appreciate that Eagle will fully track the entire journal entry of a sales transaction! Our previous ERP provider did not track the Cost of Goods Sold and Sales Tax portion of a sales. It was really labor-intensive to fill the missing gaps. Switching to Eagle N Series has saved the company up to 40% in various labor costs because the reporting is accurate and detailed.
    Incentivized
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    Revel Systems
    It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
    Incentivized
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    Pros
    Epicor Software
    • Mobile applications like Mobile Manager, Mobile Lookup, and Pricing Planner put resources in the palm of your hand to use in the store, at trade shows, or at your competition.
    • Eagle N has powerful promotional tools with Dynamic Promotions to keep your Marketing fresh and current.
    • By combining Compass Analytics with Eagle N you can create almost any query, simple of difficult. This powerful tool lets you simplify difficult research, you can easily find a customer's receipt from ten years ago.
    • Functions like ITR (Inventory Tracking Record) ICL (Inventory Change Log) let you quickly determine the electronic history of a sku. It allows you to see what, why, how and who changed a record.
    Incentivized
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    Revel Systems
    • Revel Systems is a very simple POS to operate for our employees
    • They are constantly improving and updating
    • Revel has integrated with COMO
    • Reporting is very straight forward and easy to use
    Incentivized
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    Cons
    Epicor Software
    • Adding the same SKU in 2 different lines does not work in Eagle N Series.
    • In the IMU function, I would like to have the SKU field drill down to show the last 5 SKUs I was working on.
    • I would like to see the check printing feature simplified.
    • I would like to have more choices of fields that could print on our invoices.
    • In POS, it would be nice to have an easy viewer available to see what A/R customers owe.
    Incentivized
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    Revel Systems
    • We experienced multiple system failures when first implementing Revel.
    • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
    • Some reporting limitations that our finance department needed
    Incentivized
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    Likelihood to Renew
    Epicor Software
    Eagle N series is a great tool. It really compliments the Eagle 4 Windows. The additional features are really nice to have. You can never have too much information. It helps me make better, wiser decisions. Eagle N allows compass functions without having to leave what function I'm in and see the additional information. GREAT TOOL!
    Incentivized
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    Revel Systems
    We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
    Incentivized
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    Usability
    Epicor Software
    There is a lot of information provided in Epicor. From Simple viewers to detailed information for the owner of the company, there is a lot of information. Also, let me mention, the Audit information. From a simple sku change to deletions, everything is recorded in an audit trail. It really helps to stop a thief or simply help you see what you did so you can undo it. Epicor also has a great security system. Their security bits allow you to decide who can perform what function. There are a lot of options to the funtions. This allows you to customize functions to your operation. We are not all alike!
    Incentivized
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    Revel Systems
    It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
    Incentivized
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    Support Rating
    Epicor Software
    When I call in for support, they connect to my problem, view my computer with me and walk me through a solution and fixing the problem. They educate you and explain in simple terms what they are doing, how and why they fix it. This way, you understand and feel more confident moving forward and I am more efficient using the functions next time. They really are very patient.
    Incentivized
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    Revel Systems
    We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
    Incentivized
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    Implementation Rating
    Epicor Software
    The process, from my point of view, was handled very well. It was a smooth transaction with lots of support both on site and by phone. All questions were answered and everything was explained each step of the way. A lot of information and support were provided including decisions on options and securities.
    Incentivized
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    Revel Systems
    Not for this one
    Incentivized
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    Alternatives Considered
    Epicor Software
    We were already Eagle customers when a guru from our parent company recommended we switch some of the computers on the system over to N Series. Now that I primarily use N Series, it is especially when I find myself on a computer that does not have it, that I realize how much more intuitive N Series seems to be set up.
    Incentivized
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    Revel Systems
    • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
    • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
    Incentivized
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    Return on Investment
    Epicor Software
    • Epicor does provide almost a real time reporting dashboard so we have insight into our sales data and numbers necessary to make price changes if needed that have affected our bottom line and GM.
    • Our insight into certain products and the cost drivers continues to improve with the GM detail capabilities in business advisor.
    Incentivized
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    Revel Systems
    • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
    • We have almost endless data to look back on and help make business decisions
    • It's easy to train, which reduces labor.
    Incentivized
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