Epicor ECM vs. Foxit PDF Editor (FoxitPhantom)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 4.6 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
Foxit PDF Editor (FoxitPhantom)
Score 8.7 out of 10
N/A
FoxitPhantom PDF is a document management software offering from FoxIt.
$14.99
per month
Pricing
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Editions & Modules
No answers on this topic
Foxit PDF Editor
$14.99
per month
Foxit PDF Editor Pro
$16.99
per month
Foxit PDF Editor Pro - Education Edition
$29.95
per year
Foxit PDF Editor
$159.00
one-time fee
Foxit PDF Editor Pro
$179.00
one-time fee
Offerings
Pricing Offerings
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Top Pros
Top Cons
Features
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
4 Ratings
13% above category average
Foxit PDF Editor (FoxitPhantom)
-
Ratings
Content capture & imaging9.04 Ratings00 Ratings
File sync, storage & archiving9.04 Ratings00 Ratings
Document management9.04 Ratings00 Ratings
Records management10.04 Ratings00 Ratings
Content search & retrieval10.04 Ratings00 Ratings
Enterprise content collaboration9.03 Ratings00 Ratings
Content publishing & creation9.02 Ratings00 Ratings
Security, risk management & information governance9.94 Ratings00 Ratings
Contract lifecycle management9.03 Ratings00 Ratings
Automated workflows9.94 Ratings00 Ratings
Artificial intelligence9.01 Ratings00 Ratings
Mobile support10.02 Ratings00 Ratings
Integration9.93 Ratings00 Ratings
Best Alternatives
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Likelihood to Recommend
10.0
(7 ratings)
9.0
(28 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
6.1
(2 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.9
(3 ratings)
8.9
(11 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Epicor ECMFoxit PDF Editor (FoxitPhantom)
Likelihood to Recommend
Epicor Software
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
Read full review
FoxIt
In a Newsroom, sensitive information may be shared via PDF documents,
such as interviews with confidential sources. Foxit PDF Editor's
security features, such as password protection can be
useful in ensuring the confidentiality of such documents. Foxit PDF Editor is a versatile tool that can be useful in a variety of
scenarios in a newsroom, from editing news scripts to collaborating on
news reports to creating graphics and visuals. Its advanced features and
ease of use make it a popular choice among newsroom professionals.
Read full review
Pros
Epicor Software
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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FoxIt
  • FoxitPhantom carries superior editing tools over Adobe Acrobat and similar products. It allows you to modify text, images, & objects in a more robust fashion
  • Integrates well with Microsoft Office products such as Word, PPT, & Excel
  • Allows you to work in a nearly paperless environment
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Cons
Epicor Software
  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
Read full review
FoxIt
  • I have a dual monitor setup at work and there are times when I wish that I could view pdf documents on both monitors at the same time. I have not yet figured out how to do that with FoxitPhantom as it appears to limit the user to displaying multiple pdf documents as separate tabs on the same screen. If dual screen is an option in the software, it needs to be more apparent.
  • I can't think of any other desired improvements. This software really does everything that I need it to do.
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Likelihood to Renew
Epicor Software
No answers on this topic
FoxIt
Because very few editors are so easy to use and deploy backed by speed and performance. Foxit PDF is known for its speed and performance, allowing users to open and work with PDF files quickly and efficiently
Foxit's user-friendly interface is easy to navigate and use, making it a popular choice for users who are new to PDF software.
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Usability
Epicor Software
No answers on this topic
FoxIt
Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.
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Performance
Epicor Software
No answers on this topic
FoxIt
FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.
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Support Rating
Epicor Software
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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FoxIt
I haven't personally had interaction with the customer support from FoxitPhantom, however based on conversations I have had with members in the organization, I was given positive feedback. Their website has a lot of information and tutorials. If you need to contact them, they are quick to respond. User manuals are readily available.
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Alternatives Considered
Epicor Software
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
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FoxIt
I would say that when you want to get a bigger share of the market and take business from long time consolidated applications like Acrobat, you really need to try harder and give something more to the user to be able to change their mind and switch to Foxit. In our case licensing was an important factor and at the beginning we had a small learning curve with users asking how to open PDF files and what was that orange icon. The truth is that we as users accepted the new software happily because simply said: it does the job. After using Foxit I would not go back to Acrobat, I like better the connectivity, the simplicity and the way it manages the tabs.
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Return on Investment
Epicor Software
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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FoxIt
  • We have cut our mailed AR by over 60% by exporting to foxit and emailing.
  • We have cleared an entire room to be used as additional office space by scanning in old documents.
  • The feature that allows you to directly type onto PDFs has increased our quality control by allowing us to highlight or add notes to important info.
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ScreenShots