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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor iScala

    Score2 out of 10
    N/AEpicor iScala is business management software for large corporations. Capabilities include financials, supply chain management, light manufacturing, sales, service, rental and lease management.N/A

    Ontraport

    Score7.5 out of 10
    N/AONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

    $29

    per month

    Pricing
    Epicor iScalaOntraport
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor iScalaOntraport
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
    More Pricing Information
    Features
    Epicor iScalaOntraport
    Payroll Management
    Comparison of Payroll Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.7
    2 Ratings
    2% above category average
    Ontraport
    -
    Ratings
    Pay calculation7.32 Ratings00 Ratings
    Benefit plan administration7.31 Ratings00 Ratings
    Customization
    Comparison of Customization features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.5
    3 Ratings
    1% below category average
    Ontraport
    -
    Ratings
    API for custom integration8.43 Ratings00 Ratings
    Plug-ins6.53 Ratings00 Ratings
    Security
    Comparison of Security features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    8.9
    3 Ratings
    6% above category average
    Ontraport
    -
    Ratings
    Single sign-on capability8.83 Ratings00 Ratings
    Role-based user permissions9.13 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    5.3
    3 Ratings
    35% below category average
    Ontraport
    9.3
    16 Ratings
    21% above category average
    Dashboards3.12 Ratings10.015 Ratings
    Standard reports7.33 Ratings8.012 Ratings
    Custom reports5.43 Ratings10.010 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    8.1
    2 Ratings
    5% above category average
    Ontraport
    -
    Ratings
    Accounts payable8.22 Ratings00 Ratings
    Accounts receivable8.22 Ratings00 Ratings
    Global Financial Support8.22 Ratings00 Ratings
    Primary and Secondary Ledgers8.22 Ratings00 Ratings
    Journals and Reconciliations7.72 Ratings00 Ratings
    Configurable Accounting8.62 Ratings00 Ratings
    Standardized Processes8.62 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.8
    2 Ratings
    2% below category average
    Ontraport
    -
    Ratings
    Inventory tracking8.62 Ratings00 Ratings
    Automatic reordering8.21 Ratings00 Ratings
    Location management7.72 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.3
    3 Ratings
    8% below category average
    Ontraport
    -
    Ratings
    Pricing7.33 Ratings00 Ratings
    Order entry8.23 Ratings00 Ratings
    Credit card processing6.41 Ratings00 Ratings
    Cost of goods sold8.23 Ratings00 Ratings
    Order Orchestration7.53 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.4
    3 Ratings
    2% below category average
    Ontraport
    -
    Ratings
    Billing Management6.73 Ratings00 Ratings
    Cash and Asset Management7.32 Ratings00 Ratings
    Travel & Expense Management6.82 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.32 Ratings00 Ratings
    Period Close7.93 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.9
    1 Ratings
    4% above category average
    Ontraport
    -
    Ratings
    Budgeting and Forecasting7.31 Ratings00 Ratings
    Project Costing8.21 Ratings00 Ratings
    Cost Capture8.21 Ratings00 Ratings
    Capital Project Management8.21 Ratings00 Ratings
    Customer Contract Compliance7.31 Ratings00 Ratings
    Project Revenue Recognition7.31 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    8.2
    2 Ratings
    14% above category average
    Ontraport
    -
    Ratings
    Requisitions-to-Purchase Orders Integrated8.22 Ratings00 Ratings
    Supplier Management8.22 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.3
    3 Ratings
    4% above category average
    Ontraport
    -
    Ratings
    Transportation Planning and Optimization5.82 Ratings00 Ratings
    Transportation Execution Management7.31 Ratings00 Ratings
    Warehouse Workforce Management7.31 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.3
    3 Ratings
    2% below category average
    Ontraport
    -
    Ratings
    Production Process Design7.32 Ratings00 Ratings
    Production Management8.23 Ratings00 Ratings
    Configuration Management7.82 Ratings00 Ratings
    Work Execution7.82 Ratings00 Ratings
    Manufacturing Costs7.72 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    5.6
    3 Ratings
    27% below category average
    Ontraport
    -
    Ratings
    Forecasting5.42 Ratings00 Ratings
    Inventory Planning6.03 Ratings00 Ratings
    Performance Monitoring5.43 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    7.3
    2 Ratings
    1% below category average
    Ontraport
    -
    Ratings
    Proposal Management6.41 Ratings00 Ratings
    Product Master Data Management8.21 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    -
    Ratings
    Ontraport
    9.0
    17 Ratings
    15% above category average
    WYSIWYG email editor00 Ratings8.216 Ratings
    Dynamic content00 Ratings10.014 Ratings
    Ability to test dynamic content00 Ratings8.37 Ratings
    Landing pages00 Ratings10.016 Ratings
    A/B testing00 Ratings9.912 Ratings
    Mobile optimization00 Ratings8.410 Ratings
    Email deliverability reporting00 Ratings6.016 Ratings
    List management00 Ratings10.016 Ratings
    Triggered drip sequences00 Ratings9.813 Ratings
    Lead Management
    Comparison of Lead Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    -
    Ratings
    Ontraport
    5.5
    17 Ratings
    36% below category average
    Lead nurturing automation00 Ratings7.115 Ratings
    Lead scoring and grading00 Ratings2.413 Ratings
    Data quality management00 Ratings2.614 Ratings
    Automated sales alerts and tasks00 Ratings10.016 Ratings
    Campaign Management
    Comparison of Campaign Management features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    -
    Ratings
    Ontraport
    7.7
    8 Ratings
    2% above category average
    Calendaring00 Ratings6.25 Ratings
    Event/webinar marketing00 Ratings9.38 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    -
    Ratings
    Ontraport
    7.1
    4 Ratings
    6% below category average
    Social sharing and campaigns00 Ratings7.13 Ratings
    Social profile integration00 Ratings7.24 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Epicor iScala and Ontraport
    Feature
    Epicor iScala
    -
    Ratings
    Ontraport
    7.3
    15 Ratings
    4% below category average
    API00 Ratings3.011 Ratings
    Role-based workflow & approvals00 Ratings9.09 Ratings
    Customizability00 Ratings10.013 Ratings
    Integration with Salesforce.com00 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.31 Ratings
    Integration with SugarCRM00 Ratings7.31 Ratings
    Best Alternatives
    Epicor iScalaOntraport
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor iScalaOntraport
    Likelihood to Recommend
    8.8
    (3 ratings)
    10.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (8 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.7
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Epicor iScalaOntraport
    Likelihood to Recommend
    Epicor Software
    Well suited for middle-size distributor and service provider.
    Incentivized
    Read full review
    Ontraport
    Here are some cases where Ontraport is well suited : - When writing emails, you can easily access to preview, manage the changes and go back to what you did before - When using automations, if there's an error, you can go back to a previous version of it. There are also some super tools that allows to see where a clients is on an automation without having to go through the all automation. It is less appropriate when you are several colleague that are addressing an issue on an email/automation as it doesn't allows you to be multiple person on the item.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • It's a fast system to operate.
    • The database is easy to maintain.
    • It's easy to customize views.
    Incentivized
    Read full review
    Ontraport
    • Dashboards for our daily stats.
    • The email follows up and broadcasts are simple and easy.
    • Sales and marketing can now see the impact they have working together. Nobody can point finger anymore.
    • They have the best customer support. I can't tell you how many times they have walked me through the problems that I created.
    • Amazing email inboxing.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • I believe that iSAT improvement will bring more benefit to all iScala users
    • Longer support of the old Scala versions would bring more confidence for big Scala customers, because in big installations it's been very difficult and time-consuming to make version upgrades every 3-4 years.
    Incentivized
    Read full review
    Ontraport
    • Wish they had more options for their forms. Would really like to use multi-step forms.
    • A lot of times their forms load slowly on the website. Would like to see them speed up their services.
    • Their broadcasting options are legacy. There are better options out there for sending broadcast messages.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Ontraport
    My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.
    Read full review
    Usability
    Epicor Software
    No answers on this topic
    Ontraport
    The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    Ontraport
    Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.
    Read full review
    Support Rating
    Epicor Software
    No answers on this topic
    Ontraport
    The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.
    Read full review
    In-Person Training
    Epicor Software
    No answers on this topic
    Ontraport
    I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    Ontraport
    If you know your business, ONTRAPORT is easy
    Read full review
    Alternatives Considered
    Epicor Software
    I have experience with multiple ERP software and I must say that iScala is the fastest system to work in so far. It doesn't have the same fancy shell like some others but at the end of the day the most important thing is the functionality and here is iScala outstanding.
    Incentivized
    Read full review
    Ontraport
    Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.
    Read full review
    Scalability
    Epicor Software
    No answers on this topic
    Ontraport
    With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
    Read full review
    Return on Investment
    Epicor Software
    • Definetly cost effective overall (within 12 years since starting the company).
    Incentivized
    Read full review
    Ontraport
    • We are providing better customer service as a direct result of Ontraport. We can track where all of our customers are, what pages/sites/modules they are visiting with ease and tailor our communication accordingly.
    • Our marketing funnel has become vastly improved, meaning that our ROI for marketing has gone up. Sales this April are double what they were last year.
    • Our team works better together because we all have a better idea of what the other needs and when. The tasks that we can assign in Ontraport mean nothing gets missed, creating a better customer and employee experience.
    Read full review
    ScreenShots

    Ontraport Screenshots

    Screenshot of Manage, track, sort and add to a contact listScreenshot of Design professional emails, forms and landing pages with block formatsScreenshot of Utilize the Support Center's in-depth advice on maximizing Ontraport's features