Kount Fraud Detection Software is an option from the company of the same name in Boise, Idaho.
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Forter
Score 8.0 out of 10
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Forter is a security platform for online merchants that allows them to check each transaction for fraud.
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Pricing
Kount, an Equifax company
Forter
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Kount, an Equifax company
Forter
Free Trial
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Free/Freemium Version
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Premium Consulting/Integration Services
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Entry-level Setup Fee
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No setup fee
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Kount, an Equifax company
Forter
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Kount, an Equifax company
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Chose Kount, an Equifax company
Other choices are more expensive and difficult to incorporate, but Kount provides the best value. However, this convenience comes at a price. As a result of this decision, we've opted for a more difficult integration solution, but one that provides far superior fraud detection …
Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
Anyone looking to increase acceptance rates for Ecommerce orders should look into an AI solution like Forter. And if you are replacing a manual system/legacy application already in place, this is a good option.
When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
The daily emails in excel could be better formatted and easier to read.
We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!