Kount, an Equifax company vs. Forter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kount, an Equifax company
Score 8.6 out of 10
N/A
Kount Fraud Detection Software is an option from the company of the same name in Boise, Idaho.N/A
Forter
Score 8.0 out of 10
N/A
Forter is a security platform for online merchants that allows them to check each transaction for fraud.N/A
Pricing
Kount, an Equifax companyForter
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Kount, an Equifax companyForter
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Kount, an Equifax companyForter
Considered Both Products
Kount, an Equifax company
Chose Kount, an Equifax company
Other choices are more expensive and difficult to incorporate, but Kount provides the best value. However, this convenience comes at a price. As a result of this decision, we've opted for a more difficult integration solution, but one that provides far superior fraud detection …
Forter

No answer on this topic

Top Pros
Top Cons

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Best Alternatives
Kount, an Equifax companyForter
Small Businesses

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Medium-sized Companies

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Enterprises
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.6 out of 10
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kount, an Equifax companyForter
Likelihood to Recommend
8.9
(16 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
Kount, an Equifax companyForter
Likelihood to Recommend
Kount, an Equifax company
Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
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Forter
Anyone looking to increase acceptance rates for Ecommerce orders should look into an AI solution like Forter. And if you are replacing a manual system/legacy application already in place, this is a good option.
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Pros
Kount, an Equifax company
  • Business to Client Interaction - Midigator employees respond quickly to client requests
  • Empowers their employees to make decisions in the best interest of the client they are serving
  • Helps prevent chargebacks/disputes
  • Saves their clients time and money
  • Ease of use
  • Consolidates multiple MIDs under one room for easy management and monitoring
  • Prices their products and services competitively
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Forter
  • Automated fraud
  • Chargebacks fully covered
  • Excellent service
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Cons
Kount, an Equifax company
  • When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
  • Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
  • The daily emails in excel could be better formatted and easier to read.
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Forter
  • Implementation on Shopify is a private app
  • Billing is high
  • Variable due to how contracts are structured
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Likelihood to Renew
Kount, an Equifax company
Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.
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Forter
No answers on this topic
Usability
Kount, an Equifax company
No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.
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Forter
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Alternatives Considered
Kount, an Equifax company
We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
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Forter
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Return on Investment
Kount, an Equifax company
  • We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
  • We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!
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Forter
  • Increased order acceptance %
  • Less overhead
  • No more chargeback concerns
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ScreenShots