Kount, an Equifax company vs. NICE Actimize

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kount, an Equifax company
Score 8.6 out of 10
N/A
Kount Fraud Detection Software is an option from the company of the same name in Boise, Idaho.N/A
NICE Actimize
Score 8.3 out of 10
N/A
NICE Actimize is a fraud detection solution, acquired and now supported by Nice Systems since 2007.N/A
Pricing
Kount, an Equifax companyNICE Actimize
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Kount, an Equifax companyNICE Actimize
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Kount, an Equifax companyNICE Actimize
Best Alternatives
Kount, an Equifax companyNICE Actimize
Small Businesses

No answers on this topic

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Medium-sized Companies
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
Enterprises
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kount, an Equifax companyNICE Actimize
Likelihood to Recommend
8.9
(16 ratings)
7.5
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
Kount, an Equifax companyNICE Actimize
Likelihood to Recommend
Kount, an Equifax company
Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
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NICE Systems
If you're looking for an End to End fraud solution you should definitely consider Actimize Integrated Fraud Management. Actimize providing great support during implementation process. And i believe both Operations And Analytics teams will find this system very friendly and useful
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Pros
Kount, an Equifax company
  • Business to Client Interaction - Midigator employees respond quickly to client requests
  • Empowers their employees to make decisions in the best interest of the client they are serving
  • Helps prevent chargebacks/disputes
  • Saves their clients time and money
  • Ease of use
  • Consolidates multiple MIDs under one room for easy management and monitoring
  • Prices their products and services competitively
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NICE Systems
  • Very intuitive GUI
  • Extremely customizable
  • Ease of case management and maintainance
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Cons
Kount, an Equifax company
  • When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
  • Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
  • The daily emails in excel could be better formatted and easier to read.
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NICE Systems
  • Being able to adjust the alert parameters by specific account would be helpful.
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Likelihood to Renew
Kount, an Equifax company
Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.
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NICE Systems
No answers on this topic
Usability
Kount, an Equifax company
No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.
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NICE Systems
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Alternatives Considered
Kount, an Equifax company
We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
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NICE Systems
As a fraud prevention consultant i worked both with Actimize IFM And Fico Falcon.
For Card Fraud (debit/credit) Falcon has an advantage, but on the end to end fraud Actimize is a better investment.
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Return on Investment
Kount, an Equifax company
  • We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
  • We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!
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NICE Systems
  • It has more than 300+ clients globally
  • employs close to 400 experts
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ScreenShots