ESET PROTECT vs. Norton Small Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 8.9 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
Norton Small Business
Score 7.1 out of 10
N/A
Cybercriminals increasingly target small businesses because they expect it to be easy. Norton Small Business is an antivirus service available as a subscription for protecting a multitude of endpoints, from NortonLifeLock (formerly Symantec).
$99.99
per year
Pricing
ESET PROTECTNorton Small Business
Editions & Modules
No answers on this topic
5 Devices
$99.99
per year
10 Devices
$149.99
per year
20 Devices
$249.99
per year
Offerings
Pricing Offerings
ESET PROTECTNorton Small Business
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.
More Pricing Information
Community Pulse
ESET PROTECTNorton Small Business
Considered Both Products
ESET PROTECT
Chose ESET PROTECT
ESET PROTECT was the easy choice, with the web interface, the ability to be installed on all OSs including Mobile, built-in MDM. Having the ability to package Anti-virus, real-time scanning, Encryption, and Firewall into one package was perfect. The Support team has helped …
Chose ESET PROTECT
Far more cost effective, doesn't slow computers down as much, far easier to use and better central management.
Chose ESET PROTECT
ESET in my opinion is far superior. It detects and prevents viruses from infiltrating your system way better than the competition.
Norton Small Business

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ESET PROTECTNorton Small Business
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.1
15 Ratings
7% above category average
Norton Small Business
-
Ratings
Anti-Exploit Technology9.015 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.214 Ratings00 Ratings
Centralized Management9.114 Ratings00 Ratings
Hybrid Deployment Support8.312 Ratings00 Ratings
Infection Remediation9.115 Ratings00 Ratings
Vulnerability Management9.514 Ratings00 Ratings
Malware Detection9.715 Ratings00 Ratings
Best Alternatives
ESET PROTECTNorton Small Business
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
Medium-sized Companies
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESET PROTECTNorton Small Business
Likelihood to Recommend
9.5
(47 ratings)
8.0
(2 ratings)
Likelihood to Renew
10.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.5
(5 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ESET PROTECTNorton Small Business
Likelihood to Recommend
ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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NortonLifeLock (formerly Symantec)
For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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NortonLifeLock (formerly Symantec)
  • In term of pricing
  • In term of Advanced threat protection
  • User friendly solution and good support team.
Read full review
Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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NortonLifeLock (formerly Symantec)
  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Alternatives Considered
ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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NortonLifeLock (formerly Symantec)
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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NortonLifeLock (formerly Symantec)
  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET Endpoint Security (Win)Screenshot of Managed Detection and Response diagram