ESET PROTECT vs. Sophos Intercept X

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 8.8 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
Sophos Intercept X
Score 8.9 out of 10
N/A
Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.
$28
per year per user
Pricing
ESET PROTECTSophos Intercept X
Editions & Modules
No answers on this topic
Intercept X Advanced
$28
per year per user
Intercept X Advanced with XDR
$48
per year per user
Sophos Managed Threat Response
$79
per year per user
Offerings
Pricing Offerings
ESET PROTECTSophos Intercept X
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.Pricing is for a 3-year commitment. Government and Education pricing available.
More Pricing Information
Community Pulse
ESET PROTECTSophos Intercept X
Considered Both Products
ESET PROTECT
Chose ESET PROTECT
Choosing ESET PROTECT rather than McAfee Security or other secuty softwares helps me more evaluate specific security requirements of the company. Considering the scalability of solution it provides, the ease of use of its interface, the level of support provided by the vendors, …
Sophos Intercept X
Chose Sophos Intercept X
Sophos I feel is a better product upon installation we had a few systems that reported threats that ESET did not catch. Sophos also has multiple other products that we were able to bundle together and still have one interface to do. Intercept X, Endpoint Protection, and …
Chose Sophos Intercept X
We were looking at both 4 years ago before we chose Sophos. We picked Sophos because of the full breadth of the products they offer and how involved they are with the security community. The product is a stable and reliable software that protects us well from advanced threats
Chose Sophos Intercept X
Sophos had the most mature cloud solution, mixing good work flows with strong capabilities. While many of the endpoint protection solution are very comparable when on-premise, it has been our experience that the cloud solutions can differ widely in terms of capabilities and …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ESET PROTECTSophos Intercept X
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.1
15 Ratings
7% above category average
Sophos Intercept X
9.2
19 Ratings
8% above category average
Anti-Exploit Technology9.015 Ratings8.619 Ratings
Endpoint Detection and Response (EDR)9.214 Ratings9.619 Ratings
Centralized Management9.114 Ratings10.019 Ratings
Hybrid Deployment Support8.312 Ratings8.03 Ratings
Infection Remediation9.115 Ratings9.719 Ratings
Vulnerability Management9.514 Ratings8.44 Ratings
Malware Detection9.715 Ratings9.819 Ratings
Best Alternatives
ESET PROTECTSophos Intercept X
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESET PROTECTSophos Intercept X
Likelihood to Recommend
9.4
(47 ratings)
9.2
(36 ratings)
Likelihood to Renew
10.0
(4 ratings)
10.0
(1 ratings)
Usability
8.0
(2 ratings)
9.0
(2 ratings)
Support Rating
9.5
(5 ratings)
8.1
(12 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
ESET PROTECTSophos Intercept X
Likelihood to Recommend
ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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Sophos
To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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Sophos
  • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
  • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
  • It's easy to deploy on machines and stays updated.
  • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
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Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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Sophos
  • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
  • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
  • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Sophos
We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
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Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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Sophos
Very easy to use
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Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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Sophos
Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
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Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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Sophos
Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
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Alternatives Considered
ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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Sophos
Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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Sophos
  • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
  • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
  • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET Endpoint Security (Win)Screenshot of Managed Detection and Response diagram

Sophos Intercept X Screenshots

Screenshot of Screenshot of Screenshot of