ESET PROTECT vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 9.0 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
Zscaler Internet Access
Score 8.7 out of 10
N/A
Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.N/A
Pricing
ESET PROTECTZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ESET PROTECTZscaler Internet Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.
More Pricing Information
Community Pulse
ESET PROTECTZscaler Internet Access
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ESET PROTECTZscaler Internet Access
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.1
16 Ratings
7% above category average
Zscaler Internet Access
8.0
1 Ratings
7% below category average
Anti-Exploit Technology9.016 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.215 Ratings8.01 Ratings
Centralized Management9.115 Ratings00 Ratings
Hybrid Deployment Support8.312 Ratings00 Ratings
Infection Remediation9.116 Ratings00 Ratings
Vulnerability Management9.515 Ratings00 Ratings
Malware Detection9.716 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
ESET PROTECT
-
Ratings
Zscaler Internet Access
8.0
1 Ratings
15% below category average
Multi-Factor Authentication00 Ratings8.01 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
ESET PROTECT
-
Ratings
Zscaler Internet Access
8.4
1 Ratings
1% above category average
Network Analytics00 Ratings9.01 Ratings
Threat Recognition00 Ratings9.01 Ratings
Vulnerability Classification00 Ratings8.01 Ratings
Automated Alerts and Reporting00 Ratings9.01 Ratings
Threat Analysis00 Ratings8.01 Ratings
Threat Intelligence Reporting00 Ratings8.01 Ratings
Automated Threat Identification00 Ratings8.01 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
ESET PROTECT
-
Ratings
Zscaler Internet Access
8.6
1 Ratings
3% below category average
Continuous Verification00 Ratings8.01 Ratings
Secure Web Gateways00 Ratings9.01 Ratings
Network Flow Control00 Ratings9.01 Ratings
Network Traffic Analysis00 Ratings9.01 Ratings
Segmentation Leveraging00 Ratings8.01 Ratings
Admin Access Control00 Ratings9.01 Ratings
Network Data Encryption00 Ratings9.01 Ratings
Network Topology Mapping00 Ratings8.01 Ratings
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ESET PROTECTZscaler Internet Access
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Score 9.1 out of 10
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Score 9.0 out of 10
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SentinelOne Singularity
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Score 9.1 out of 10
Palo Alto Networks Prisma Access
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Score 8.7 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
ESET PROTECTZscaler Internet Access
Likelihood to Recommend
9.5
(48 ratings)
8.7
(16 ratings)
Likelihood to Renew
10.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
9.0
(1 ratings)
Support Rating
9.5
(5 ratings)
8.1
(5 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
ESET PROTECTZscaler Internet Access
Likelihood to Recommend
ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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Zscaler
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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Zscaler
  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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Zscaler
  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Zscaler
No answers on this topic
Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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Zscaler
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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Zscaler
No answers on this topic
Alternatives Considered
ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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Zscaler
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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Zscaler
  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET Endpoint Security (Win)Screenshot of Managed Detection and Response diagram