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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Esker

    Score7.4 out of 10
    N/AEsker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.N/A

    ScaleFactor

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Austin-based ScaleFactor provides their small business accounting automation platform designed to combine software and expert assistance to SMBs and remove concern for financial, tax and accounting challenges.N/A
    Pricing
    EskerScaleFactor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EskerScaleFactor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EskerScaleFactor
    Considered Both Products
    Esker
    No answer on this topic
    ScaleFactor
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    EskerScaleFactor
    Security
    Comparison of Security features of Esker and ScaleFactor
    Feature
    Esker
    -
    Ratings
    ScaleFactor
    9.5
    4 Ratings
    15% above category average
    Single sign-on capability00 Ratings9.54 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Esker and ScaleFactor
    Feature
    Esker
    -
    Ratings
    ScaleFactor
    9.6
    5 Ratings
    20% above category average
    Dashboards00 Ratings9.55 Ratings
    Standard reports00 Ratings9.54 Ratings
    Custom reports00 Ratings10.02 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Esker and ScaleFactor
    Feature
    Esker
    -
    Ratings
    ScaleFactor
    9.5
    5 Ratings
    22% above category average
    Accounts payable00 Ratings10.04 Ratings
    Accounts receivable00 Ratings9.02 Ratings
    Cash management00 Ratings9.03 Ratings
    Bank reconciliation00 Ratings9.55 Ratings
    Expense management00 Ratings9.55 Ratings
    Multi-division support00 Ratings9.04 Ratings
    Regulations compliance00 Ratings9.54 Ratings
    Electronic tax filing00 Ratings10.03 Ratings
    Self-service portal00 Ratings9.04 Ratings
    Standardized Processes00 Ratings10.03 Ratings
    Inventory Management
    Comparison of Inventory Management features of Esker and ScaleFactor
    Feature
    Esker
    -
    Ratings
    ScaleFactor
    9.0
    4 Ratings
    21% above category average
    Inventory tracking00 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of Esker and ScaleFactor
    Feature
    Esker
    -
    Ratings
    ScaleFactor
    9.0
    2 Ratings
    17% above category average
    Plug-ins00 Ratings9.02 Ratings
    Best Alternatives
    EskerScaleFactor
    Small Businesses
    M‑Files
    Score8.9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Square 9 Softworks
    Score9.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EskerScaleFactor
    Likelihood to Recommend
    10.0
    (17 ratings)
    9.5
    (5 ratings)
    Usability
    5.5
    (2 ratings)
    9.5
    (2 ratings)
    Support Rating
    8.9
    (10 ratings)
    7.5
    (2 ratings)
    User Testimonials
    EskerScaleFactor
    Likelihood to Recommend
    Esker
    Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
    Incentivized
    Read full review
    ScaleFactor
    I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more. ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
    Incentivized
    Read full review
    Pros
    Esker
    • Esker makes automated invoice sending very easy
    • Esker tracks the sending of documents & records whether or not the message was successful
    • Esker offers various reports that can be very helpful
    • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
    Incentivized
    Read full review
    ScaleFactor
    • ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
    • Presenting data clearly.
    Incentivized
    Read full review
    Cons
    Esker
    • We can't enter credit memos in Esker. Need to enter in SAP and then link.
    • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
    • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
    Read full review
    ScaleFactor
    • Could connect with All saving accounts i.e. Building society saving aswell as major banks.
    • When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"
    Incentivized
    Read full review
    Usability
    Esker
    Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
    Incentivized
    Read full review
    ScaleFactor
    ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
    Incentivized
    Read full review
    Support Rating
    Esker
    They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
    Incentivized
    Read full review
    ScaleFactor
    Not sure if support is still available.
    Incentivized
    Read full review
    Alternatives Considered
    Esker
    I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
    Incentivized
    Read full review
    ScaleFactor
    Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.
    Incentivized
    Read full review
    Return on Investment
    Esker
    • We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
    • It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
    • It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
    Incentivized
    Read full review
    ScaleFactor
    • They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
    • They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.
    Incentivized
    Read full review
    ScreenShots

    ScaleFactor Screenshots

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