eStreamDesk vs. LiveAgent
eStreamDesk vs. LiveAgent
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | LiveAgent | |
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Incident and problem management |
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Multi-Channel Help |
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Self Help Community |
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eStreamDesk | LiveAgent | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | LiveAgent | |
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Likelihood to Recommend | 10.0 (2 ratings) | 8.2 (117 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 9.3 (4 ratings) |
Usability | - (0 ratings) | 8.0 (4 ratings) |
Support Rating | - (0 ratings) | 9.3 (24 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
eStreamDesk | LiveAgent | |
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Likelihood to Recommend | eStreamDesk | QualityUnit, LLC |
Pros | eStreamDesk | QualityUnit, LLC |
Cons | eStreamDesk | QualityUnit, LLC |
Likelihood to Renew | eStreamDesk | QualityUnit, LLC |
Usability | eStreamDesk No answers on this topic | QualityUnit, LLC |
Support Rating | eStreamDesk No answers on this topic | QualityUnit, LLC |
Implementation Rating | eStreamDesk No answers on this topic | QualityUnit, LLC |
Alternatives Considered | eStreamDesk | QualityUnit, LLC |
Return on Investment | eStreamDesk No answers on this topic | QualityUnit, LLC |
ScreenShots | LiveAgent Screenshots |