eStreamDesk vs. Salesforce Service Cloud
eStreamDesk vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
eStreamDesk | Salesforce Service Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | Salesforce Service Cloud | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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Self Help Community |
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eStreamDesk | Salesforce Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | Salesforce Service Cloud | |
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Likelihood to Recommend | 10.0 (2 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
eStreamDesk | Salesforce Service Cloud | |
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Likelihood to Recommend | eStreamDesk | Salesforce |
Pros | eStreamDesk | Salesforce |
Cons | eStreamDesk | Salesforce |
Likelihood to Renew | eStreamDesk | Salesforce |
Usability | eStreamDesk No answers on this topic | Salesforce |
Reliability and Availability | eStreamDesk No answers on this topic | Salesforce |
Performance | eStreamDesk No answers on this topic | Salesforce |
Support Rating | eStreamDesk No answers on this topic | Salesforce |
Implementation Rating | eStreamDesk No answers on this topic | Salesforce |
Alternatives Considered | eStreamDesk | Salesforce |
Return on Investment | eStreamDesk No answers on this topic | Salesforce |
ScreenShots | Salesforce Service Cloud Screenshots |