eStreamDesk vs. Spiceworks Help Desk
eStreamDesk vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
eStreamDesk | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | Spiceworks Help Desk | |
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Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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Self Help Community |
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eStreamDesk | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | Spiceworks Help Desk | |
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Likelihood to Recommend | 10.0 (2 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
eStreamDesk | Spiceworks Help Desk | |
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Likelihood to Recommend | eStreamDesk | Spiceworks Ziff Davis |
Pros | eStreamDesk | Spiceworks Ziff Davis |
Cons | eStreamDesk | Spiceworks Ziff Davis |
Likelihood to Renew | eStreamDesk | Spiceworks Ziff Davis |
Usability | eStreamDesk No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | eStreamDesk No answers on this topic | Spiceworks Ziff Davis |
Support Rating | eStreamDesk No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | eStreamDesk No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | eStreamDesk | Spiceworks Ziff Davis |
Return on Investment | eStreamDesk No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |