Likelihood to Recommend ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
Read full review Polarion ALM shines where it is intended to be used: Application Lifecycle Management. It fits well with agile development concepts, but the extensive customization abilities allow it to adapt to other concepts, too. It is suitable as an all-in-one solution, which is capable of giving transparency over all related areas, be it Requirement Management, Test Management, Release Management, Defect Management, etc., to the involved stakeholders.
Read full review Pros Document control: love the workflow process. On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings. Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it! Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process. Read full review Requirements Management: Polarion ALM provides a centralized repository for capturing and managing requirements. Teams can define, organize, and link requirements to other artifacts like test cases and development tasks. Test Management: Polarion ALM facilitates end-to-end test management. Teams can create detailed test cases, manage test execution, and track test results. Traceability and Impact Analysis: Polarion ALM ensures traceability across all phases of the development lifecycle. Users can establish links between requirements, test cases, development tasks, and other artifacts. This traceability helps in impact analysis, allowing teams to understand how changes in one area may affect other parts of the project. Customization and Adaptability: Polarion ALM is highly customizable to fit the unique needs of different organizations and industries. Users can create custom workflows, define custom fields, and adapt the tool to their specific development processes. Read full review Cons New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate. Better mobile platform Better Data visualization Read full review More robust engine as far as the actual took is concerned. There are navigation components in trace to reporting which we feel can be improved especially when dealing with cross global accessing of the tool. It slows us down a bit so it's backend driven optimization as well as some front end "clunkiness" that can be improved. Improve some filtering capabilities especially in creating custom reports and generally all around the ALM components of the tool. As of the version we have, the ability to enhance replationship types in traceability is limited. Read full review Likelihood to Renew There is too much at stake to go into a new system. But with everything else being promised as far as newer more innovative products, the justification to not renew is a huge risk so that is not a concern
Read full review Support Rating At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
Read full review Alternatives Considered Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
Read full review Polarion ALM has the best usability, extensibility and reactiv product management. The support is also very good compared to other companies. Or in other words it is closer to the customer. Codebeamer is for sure also a good ALM tool with a great feature set, but existing customers are often neglected. We will see, what PTC as the new owner of codebeamer will change at this point.
Read full review Return on Investment Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range. Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs. Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance. Read full review Many of our customers have achieved things that they could not have done without Polarion Possibility to make engineering enjoyable and not so documentation oriented (especially in regulated industries) Automatic and all the time up-to-date reporting gives savings in time Information reuse is typically giving benefits in resource use and time-to-market. Up to 40% reduction in time-to-market seen. 10-20% reduction in R&D cost is typically achievable Read full review ScreenShots