Likelihood to Recommend Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.
Read full review Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.
Read full review Pros It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish) Read full review The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system. We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes. We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information. Read full review Cons I'd like to see a bit more control over user permissions and/or roles. Perhaps the ability to create a custom user role (e.g., allow users to see their own rate and pull reports accordingly). A global place to set project rate to avoid having to enter it for every project. All of our team members & projects are billed at the same rate regardless of who works on it (some clients receive a discount, but that could continue to be managed within their client profile). This would also eliminate the need to display average combined rates for projects on invoices (which sometimes results in a weird decimal calculation for the rate, even when all team members and projects are currently entered using the same rate). Add an offline functionality for use when internet is not available (e.g., when traveling, remote workers, etc) or desktop app that syncs upon reconnection Read full review Would like to be able to search for users by first name as well as last name. Would like to be able to modify save and share some of the canned reports. Read full review Usability It is easy to use and configure.
Read full review Support Rating In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.
Read full review The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed
Read full review Alternatives Considered Toggl was extremely user-unfriendly and had not an integration with
Asana (one of our favourite tools). The interface was not easy to use, it was a non-intuitive tool and did not allow us to track time as clearly as Everhour. We used
Toggl just for days simultaneously we were testing Everhour and gave up the use very fast.
Read full review We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.
Read full review Return on Investment Transparency in effort spent and the ability to easily track the team activity gives the power to whoever is managing the effort to track effort against budget, and if a yellow or red alert must be raised. It is fairly easy to invoice customers, as efforts spent on features or projects can be easily viewed. Read full review Increased employee efficiency - less back end work for incorrect submissions. Better results with profit analysis of profits on an ongoing basis. Read full review ScreenShots Unanet ERP GovCon Screenshots