Likelihood to Recommend Everstage is a powerful tool that caters to the needs of organizations looking to automate commission calculations for consultants and generate leaderboards based on performance. By leveraging Everstage, organizations can eliminate the reliance on manual Excel sheets and streamline their commission management process. Additionally, Everstage empowers representatives to review their commissions, approve or reject them, and easily communicate any concerns or issues to the commission team. If your organization is seeking a comprehensive solution for commission management, performance tracking, and streamlined communication, Everstage is the right tool for you.
Read full review For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.
Read full review Pros Crystal - It helps in understanding which are the key sales or opportunities to be closed to attain the required commission Quota Attainment Tracker - This gives graphical representation of how much attainment has been achieved year wise Tier attainment helps us to understand what more to be added to gain more to be added to go to next tier of commission Read full review Flexibility - Varicent is not template based. You can implement the model specifically for your organisation. Scalability - Since it is not stick to templates you are able to expand the model for other domains as well. Reporting - Several ways of reporting are possible and each has their own benefit/purpose. Strong/Powerfull Calculation Engine delivering fast results/speed to insight User Interface is minimized to what you need and is not showing off all the functions it can "also" do Strong audittrail Appears to be almost unlimited in what you are able to create Read full review Cons Improving the user interface of Everstage could enhance its usability and make it more intuitive for team leaders and users. Offering more advanced customization options would provide organizations with greater flexibility to tailor Everstage to their specific needs. Integration with Third-Party Tools would be very helpful. Developing a mobile app for Everstage would provide users with the convenience of accessing the tool on-the-go. Read full review As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization. Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error. For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically. Read full review Likelihood to Renew The reason to give this rating is corely because of multiple level analysis, everstage provide product level analysis which is truly beneficial for any business manager, we can understand which product is doing good in the organization and we can understand which sales executive is selling more which course. The sales executives can understand their next stage of the incentive and monthly target left to do
Read full review Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.
Read full review Usability Because its very good and user friendly app
Read full review Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.
Read full review Reliability and Availability Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.
Read full review Performance All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
Read full review Support Rating It's Wonderful. They have been accessible when in need. the response is immediate and genuine. the support wait time is not too long either. when a fault is pointed out, thy accept it and try to work on it and within a week they try to find a better option to resolve the issue. Accepting and working to deliver better is really appreciable thing. Kudos to the team on that
Read full review Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Read full review In-Person Training Explained well about how to use and features of this product
Read full review The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.
Read full review Online Training explained it in very good manner
Read full review There is a learning portal with many videos about navigation, creating reports and managing your model.
Read full review Implementation Rating It integrates well with CRM, works efficiently.
Read full review Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Read full review Alternatives Considered Everstage in comparison has been providing agility, integration and insights better than the competitors. The UI and options to access are handy, chunky and user friendly. The best thing about everstage is, it does not have a difficulty or complex learning curve when it comes to establishing the learning curve for the new associates who always find it comforting and easy to accept to check in their daily goals and incentives.
Read full review In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.
Read full review Scalability It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.
Read full review Return on Investment It helps me to track my progress in terms of Commission earned and motivate me to work harder to earn more. It's Statement feature helps me to track my previous performance. It's user friendly interface helps every individual to get all details very easily. Read full review Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers. Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient. Read full review ScreenShots