EvolutionX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EvolutionX
Score 8.2 out of 10
N/A
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A
Pricing
EvolutionX
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
EvolutionX
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeRequired
Additional DetailsThe cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.
More Pricing Information
Community Pulse
EvolutionX
Considered Both Products
EvolutionX
Chose EvolutionX
We've also used Builderwire Ibos... EvolutionX provides much better support, way more features, and the overall customizability of our site is tremendously better.
Chose EvolutionX
We also use the CX1 platform by Unilog for our showroom brand. While I think evolution can improve, it is miles better than our other platform.
Chose EvolutionX
I have experience on Infor Storefront, EvolutionX is heads and tails above them!

Storefront does not allow for much customization to be done internally and is very vanilla out of the box program. Requires searching tools which EvolutionX has.
Chose EvolutionX
Supplier data integration (Fusion), ease of use for administration, maintenance and development, and support from the EvolutionX Team. Also, to have the ability to have content on the site, make it easier for the customer to order. It is exceptionally reliable and the team …
Chose EvolutionX
We actually also have a BigCommerce account for a another division of our company. Both are great platforms with more capabilities than you can imagine. I appreciate / become frustrated with things from both platforms & truthfully would say they are pretty equal. - 8.5/10 …
Chose EvolutionX
EvolutionX is much easier to use, and all features that it offers are already part of UI. Those other platforms require you to first know about some feature in order that you even have idea to use them. Then if you are using them for the first time there is a learning curve and …
Chose EvolutionX
Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their …
Chose EvolutionX
I have used both, but have used them for different features. I have only positive things to say about both. EvolutionX has been there to help us learn the best ways to sell our products and make our site as useful for our customers as possible. We enjoy using both.
Chose EvolutionX
They are affordable, and overall, just really covered all the criteria of what my organization was looking for at the time and even to this day. They are also super helpful with their monthly meeting times where they are interested and show support in helping us succeed and …
Chose EvolutionX
I would say price and nice sales team. Since I haven't decided on the solution - I can't tell much.
Features
EvolutionX
Online Storefront
Comparison of Online Storefront features of Product A and Product B
EvolutionX
7.6
19 Ratings
2% below category average
Product catalog & listings8.319 Ratings
Product management7.519 Ratings
Bulk product upload7.218 Ratings
Branding7.218 Ratings
Mobile storefront7.417 Ratings
Product variations7.218 Ratings
Website integration8.116 Ratings
Visual customization7.518 Ratings
CMS7.714 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
EvolutionX
7.4
17 Ratings
2% below category average
Abandoned cart recovery7.616 Ratings
Checkout user experience7.317 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
EvolutionX
8.4
15 Ratings
1% above category average
eCommerce security8.415 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
EvolutionX
7.3
18 Ratings
5% below category average
Promotions & discounts7.517 Ratings
Personalized recommendations6.716 Ratings
SEO7.817 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
EvolutionX
7.8
17 Ratings
2% below category average
Multi-site management8.510 Ratings
Order processing8.017 Ratings
Inventory management7.514 Ratings
Shipping7.115 Ratings
Custom functionality7.917 Ratings
Best Alternatives
EvolutionX
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
EvolutionX
Likelihood to Recommend
8.2
(19 ratings)
Likelihood to Renew
9.1
(2 ratings)
Usability
8.0
(2 ratings)
Support Rating
8.3
(2 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
Ease of integration
8.2
(1 ratings)
Vendor post-sale
6.4
(1 ratings)
User Testimonials
EvolutionX
Likelihood to Recommend
ECI Software Solutions
EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
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Pros
ECI Software Solutions
  • Very easy to onboard products
  • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
  • It's easy to run promotions / sales with just a few clicks
  • SEO options with ready to grab site map
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Cons
ECI Software Solutions
  • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
  • The option for drop downs for different colors / sizes / etc. could be nice
  • The ability to export pricing where you can see the cost too would be nice
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Likelihood to Renew
ECI Software Solutions
It is a good platform with good customizable features for our customers.
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Usability
ECI Software Solutions
EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
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Reliability and Availability
ECI Software Solutions
I havnt come across an issue like this since we’ve started using it.
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Performance
ECI Software Solutions
Havnt seen any slowdowns.
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Support Rating
ECI Software Solutions
ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
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In-Person Training
ECI Software Solutions
In-person training was not an option for us.
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Online Training
ECI Software Solutions
Hard to remember specifics, but I think it was executed at a level where we were satisfied.
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Implementation Rating
ECI Software Solutions
This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
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Alternatives Considered
ECI Software Solutions
Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
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Scalability
ECI Software Solutions
10/10 is a hard rating for me to give, but I have been impressed with the scalability
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Return on Investment
ECI Software Solutions
  • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
  • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
  • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
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ScreenShots

EvolutionX Screenshots

Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools