EvolutionX at CBS Bahamas
Overall Satisfaction with EvolutionX
We use EvolutionX to power our eCommerce store - and our online shopping. EvolutionX allows us to serve our customers online - both B2B and B2C - and provides them with a whole suite of powerful tools (online shopping, account management, etc). We love it because it gives our store a much broader reach, allowing us to effectively sell our products throughout The Bahamas.
Pros
- Online Shopping
- Customer Account Management
- Easy-To-Use Admin & Website Builder
- Awesome Customer Support
Cons
- More integration options in the app store.
- Better functionality with Spruce Accounts - the onboarding / account creation process can be improved to be a bit more seamless.
- Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
- Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
- Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
We've also used Builderwire Ibos... EvolutionX provides much better support, way more features, and the overall customizability of our site is tremendously better.
Do you think EvolutionX delivers good value for the price?
Yes
Are you happy with EvolutionX's feature set?
Yes
Did EvolutionX live up to sales and marketing promises?
Yes
Did implementation of EvolutionX go as expected?
Yes
Would you buy EvolutionX again?
Yes


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