Great product for the value, but has room for growth.
January 11, 2024

Great product for the value, but has room for growth.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EvolutionX

We use Evolution as a B2B platform for our customer to make purchases, get pricing, and manage their account.
  • The platform is fairly easy to understand.
  • Integrations with our ERP have remained smooth over time.
  • Enough customization to differentiate your site and not make it feel like a "cookie cutter" site.
  • Support post-production has been lackluster at best.
  • Most features work well, but some are missing fundamental elements. Quick lists are a prime example. Quick Lists are a fantastic way to encourage B2B orders online, but not being able to organize where an item exists within a list almost makes it unusable for a large portion of our customers.
  • No account payment options!
  • Ability to sell online.
  • Time Savings for Customers and Team.
  • Increased online presence.
Evolution has helped us meet our customer needs in ways we could not provide before.
Our company had little to no presence prior to launching our site. Just having a functional e-commerce site has helped us build a base for future growth.

Do you think EvolutionX delivers good value for the price?

Yes

Are you happy with EvolutionX's feature set?

Yes

Did EvolutionX live up to sales and marketing promises?

Yes

Did implementation of EvolutionX go as expected?

Yes

Would you buy EvolutionX again?

Yes

Overall, I think Evolution is a great option for small to mid-size businesses. We did not have a hard time getting set up and have not had any major issues since launching our site with them. That said, there are opportunities for them to expand upon some of their basic features. Mobile functionality also leaves a lot to be desired.

EvolutionX Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
7
Branding
10
Mobile storefront
3
Product variations
10
Website integration
10
Visual customization
8
CMS
7
Abandoned cart recovery
10
Checkout user experience
8
eCommerce security
10
Promotions & discounts
8
Personalized recommendations
8
SEO
8
Order processing
10
Inventory management
10
Shipping
8
Custom functionality
8