EvolutionX for business supplier
March 04, 2024
EvolutionX for business supplier
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with EvolutionX
We use EvolutionX as our back-end website provider for our ecommerce store as previously we struggled to provide our supplier catalogues and keep them constantly up-to-date and with Evolution X's integration of Fusion Data for online catalogue information, this is A+ content rich information that is ideal for SEO and the customer's front end for shopping online for their business supplies. The online catalogue also handles our stock and dynamic pricing, making everything a whole lot less reliant on our in-house developers and freeing them up to produce more income related projects for the company here.
- Catalogue merging and integration
- Tools for ecommerce, cross-selling, banners, marketing promotions
- Customer division by customer labels
- Content rich product pages all brought together
- Ability to customise your storefront to your brand and how you want it to look to standout
- Producing invoices for orders
- Faster processing of Fusion Data updates to catalogues when products are discontinued, put back on sale etc
- With account setup this has saved a lot of time, where typically it may have taken 10 minutes to setup an account, customer can now do this themselves and even make changes, our old site relied entirely on a staff member and this has therefore reduced overhead
- With exposure to Fusion Data our categories have grown hugely, particularly Beeswift into workwear where we never sold any workwear but the rare incidental from VOW Wholesale, we've been allowed to grow into other categories more frequently with returning customers and new.
Our customer service systems are all in-house so delivery and stock issues are all managed by our own systems. But I would say the email templates on EVOX are a nicety to have with dispatch emails sent for orders which links to sending a Trustpilot invite out from the easy integrations to manage through EVOX. The account management side has also reduced time from our operators having to make changes and adding users to accounts when staff members may leave.
Thanks to the SEO content, our webstore ranks a lot higher in Google now and with the mobile responsiveness, this has also helped. Our old site never displayed correctly on mobile so EVOX was a no-brainer and specific to our industry which is a bigger attraction to joining the platform.
Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have.
Do you think EvolutionX delivers good value for the price?
Yes
Are you happy with EvolutionX's feature set?
Yes
Did EvolutionX live up to sales and marketing promises?
Yes
Did implementation of EvolutionX go as expected?
Yes
Would you buy EvolutionX again?
Yes