ExpenseNet vs. Namely

ExpenseNet is well suited to a large organization with many travelers or purchasing cards holders. It allows the entire expense reporting process to be done electronically. For employees who are not based on site or not based at the same site as their manager and accounting, it really streamlines the process compared to having paper or even e-mailed expense reports. The wholly electronic process also enables easier reporting and auditing. ExpenseNet would likely be less appropriate for small organizations with few travelers.

Incentivized

Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.

• Integration with expenses posted to the employee's corporate card account.
• Feature that allows an employee to take a picture of their receipt and then send it to their ExpenseNet account via e-mail.
• Ability to view and save a copy of the expense report with or without the receipts.

Incentivized

• Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
• Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
• Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
• The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
• The reports I get out of Namely in Excel format work well for me.

Incentivized

• Overall the look and feel is dated and the navigation is clunky. Even employees who travel a lot will only go into the system once a month to do their expense report. A more user-friendly interface would take some of the chore out of it.
• The feature to take a picture of a receipt and then e-mail it to your ExpenseNet account is great, but it does not always work, which can be frustrating to redo
• It would be handy if just as the charges from the corporate card are imported, the statement could be as well. This would eliminate the need for the employee to go into their corporate card account to download and save the statement and then attach it in ExpenseNet.
• It is senseless that once you add a receipt to the queue, you cannot delete it until after you have submitted the given report. Sometimes, a duplicate receipt will be loaded or a receipt will be loaded in error. To have to work around it in the queue is rather annoying.

Incentivized

• Limits to custom reporting
• No direct feed for Ohio Workers Comp (now a manual process on our end)
• No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
• No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)

Incentivized

Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.

It is very simple to use for myself, the HR team, and our employees. I find the payroll process very user-friendly. Reporting is simple to navigate and produce the required information requested. I know our employees enjoy the self-service feature and use it on a regular basis, which saves me time.

Incentivized

Namely platform has pretty good support: knowledgeable and relatively fast response times. Namely Payroll and Namely Benefits are very much depending on the quality of the support agent or CSM: we have had knowledgeable and attentive ones, but also ones that have provided erroneous information or failed to respond to urgent asks in a timely manner

Incentivized

Implementation was a bit complicated and our company had to carry most of the weight. It often felt like our implementation manager was giving us extra work that she did not want to do herself. It also took much longer than expected - I believe almost 2 months. I believe our company carried a bit too much of the weight.

Incentivized

The reason I continued to choose Namely at multiple employers is due to the continuity of employee experience. And the features have continued to grow since I initially onboarded in 2014. Also, through the years, I have had terrific benefits teams. The customer service has been the worst part of the experience outside of the benefits team.

Incentivized

• Enables fully electronic expense reporting process
• Easier reporting
• Easier to audit / provide audit documentation

Incentivized

• We were able to transition to a fully digital onboarding process which saved us hours in time per new hire and made the process smoother for the new hire.
• Namely is our first HRIS and has helped the HR department to find data and information quickly.
• Namely helped us digitize our performance management process which the company undergoes on an annual basis.

Incentivized