Not Meant for the Cannabis Industry
October 06, 2023
Not Meant for the Cannabis Industry
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Namely
We used Namely for about a year and during that time the experience was okay but left a lot to be desired. Some of the pros that Namely had were the onboarding process and the social setup for employees to interact with one another. Unfortunately, the pros did not outweigh the cons and therefore led us to move on to a different vendor. The customer service left was very inconsistent and difficult at times especially when we were working on our ACA reporting forms. That process was a nightmare as we had to do it manually even though we were told it was part of the service we paid for. In addition to being promised many things during the demo process that fell through such as document storage and mismanagement of data.
- Onboarding process
- Attractive user interface
- Ease of clocking in/out
- Communication from support
- Following through with system integrations
- Ease in implementation
Do you think Namely delivers good value for the price?
No
Are you happy with Namely's feature set?
No
Did Namely live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Namely go as expected?
I wasn't involved with the implementation phase
Would you buy Namely again?
No
- 1st HRIS for our organization therefore a lot of learning curves for the population. The representatives were helpful.
- It has an easy interface for employees to navigate.
- We were not able to integrate with payroll for a cannabis company, therefore we needed to use a different solution. This was a struggle as sometimes there was double the work created to update both systems.
We had used Namely in conjunction with Wurk for payroll and Ease for benefits enrollment. Unfortunately the "fraken-system" was very cumbersome to manage. The fraken-system was used due to the limited options in the cannabis industry for providers who were willing to work with us. We eventually transitioned to OnePoint to have an all-in-one system but also left it because it was not able to scale with the organization.