Not Meant for the Cannabis Industry
October 06, 2023

Not Meant for the Cannabis Industry

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

We used Namely for about a year and during that time the experience was okay but left a lot to be desired. Some of the pros that Namely had were the onboarding process and the social setup for employees to interact with one another. Unfortunately, the pros did not outweigh the cons and therefore led us to move on to a different vendor. The customer service left was very inconsistent and difficult at times especially when we were working on our ACA reporting forms. That process was a nightmare as we had to do it manually even though we were told it was part of the service we paid for. In addition to being promised many things during the demo process that fell through such as document storage and mismanagement of data.

Pros

  • Onboarding process
  • Attractive user interface
  • Ease of clocking in/out

Cons

  • Communication from support
  • Following through with system integrations
  • Ease in implementation

Do you think Namely delivers good value for the price?

No

Are you happy with Namely's feature set?

No

Did Namely live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Namely go as expected?

I wasn't involved with the implementation phase

Would you buy Namely again?

No

  • 1st HRIS for our organization therefore a lot of learning curves for the population. The representatives were helpful.
  • It has an easy interface for employees to navigate.
  • We were not able to integrate with payroll for a cannabis company, therefore we needed to use a different solution. This was a struggle as sometimes there was double the work created to update both systems.
We had used Namely in conjunction with Wurk for payroll and Ease for benefits enrollment. Unfortunately the "fraken-system" was very cumbersome to manage. The fraken-system was used due to the limited options in the cannabis industry for providers who were willing to work with us. We eventually transitioned to OnePoint to have an all-in-one system but also left it because it was not able to scale with the organization.
It would have been a better system if we were able to use more features but due to the limited capabilities it had to work with a cannabis company, we were not able to optimize everything. It helped get the job done for the time being but was not as helpful as we would have liked it to be. Employees did have positive feedback about the interface though.
Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.

Namely Feature Ratings

6.0
Employee demographic data
6
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
6
3.7
Support for external payroll vendors
2
Benefit plan administration
4
Salary revision and increment management
5
Leave and Attendance Management ()
Not Rated
6.3
Update personal information
6
View job history
6
View company policy documentation
6
Employee recognition
7
Asset Management ()
Not Rated
5.7
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
5.0
New hire portal
5
Manager tracking tools
5
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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