The Pros and Cons of Namely from a Previous Paychex User
April 28, 2023
The Pros and Cons of Namely from a Previous Paychex User
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Namely
Our organization uses Namely for all our HR and payroll needs. This product addresses our business needs more than our previous provider by being more user friendly and having a more robust HR platform all in one system. The feed is especially useful for performance shoutouts and internal updates. There are some pieces that I feel do not live up to our previous provider, but there are also aspects that Namely has that are more beneficial than our previous provider. Overall,
our employees enjoy Namely as users, and HR sees improvements with their side,
but the payroll side could have a few more options to make the system better.
our employees enjoy Namely as users, and HR sees improvements with their side,
but the payroll side could have a few more options to make the system better.
Pros
- Prorations for salaried employees based on start dates
- A feed for shoutouts, promotions, terminations, new hires, birthdays, and anniversaries
- Automatic state and local taxes added based on employee address (a big plus for Ohio, Pennsylvania, Indiana)
Cons
- Limits to custom reporting
- No direct feed for Ohio Workers Comp (now a manual process on our end)
- No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
- No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
Do you think Namely delivers good value for the price?
Yes
Are you happy with Namely's feature set?
Yes
Did Namely live up to sales and marketing promises?
No
Did implementation of Namely go as expected?
Yes
Would you buy Namely again?
Yes
- It is nice to be able to run as many payrolls at a flat fee rather than be charged a fee for every payroll ran.
- Namely does not update the SUI Tax Rate Changes or Workers Comp Rate Changes. They also do not file Nevada Modified Business Tax or facilitate a policy for New York Disability and Paid Family Leave. They also do not have a direct feed for premium payments to Ohio Workers Comp nor do they complete the true-up. Our previous provider did all of these filings and updates for us, so switching to Namely has added more hours of work on our end as a result.
Paychex Flex offered more support for the payroll side. All of the disadvantages that Namely has stem from the fact that Paychex Flex provided these benefits for us before. We selected Namely because it had more features in one place than Paychex Flex did. The feel for the users is much better on Namely, so that was also a major benefit for switching. Our HR team also liked the offers that Namely has compared to Paychex Flex, which was ultimately the reason we started looking.
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