Extensis Portfolio vs. Syndigo Content Experience Hub

Best for image asset management; hands down the most robust and cost-conscious solution we have worked with. Best for customer support--from design and integration to life-cycle maintenance. Best of expansion of catalogues and assets--- easily add asset packs onto your SaaS agreement as you need--no worries here. Portfolio is continuing to improve its video asset management. However, if you are seeking solely a video management solution, Portfolio is maturing, but not "there" just yet.

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Well suited for quick setup and ease of use. Synidgo does not have the ability to maintain cross-references such as family items, accessories, replacement parts, and collections. Implementing and maintaining custom taxonomies is challenging and time-consuming, I prefer using an in-house PIM. Syndigo does have the ability to identify discrepancies that do not meet standards.

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• Organization. It allows us to keep our photos organized and in their appropriate folders so we can find them again.
• Search. Extensis Portfolio imports all the metadata from the photo and allows you to search for keywords or descriptions from its interface.
• Sharing. Its NetPublish function allows for easy sharing across campus for other communicators to use photos we've selected for them.

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• Easy set up.
• Efficient content syndication.
• Identify content that doesn't meet standards or has quality issues.

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• Permissions is a big deal. It is all or none access.
• Very easy to make an irreversible database mistake with just a few clicks.

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• Digital shelf analytics can provide more detail.
• No cross reference record.
• Unexplained errors causing syndication issues.

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We have someone in Extensis Portfolio's customer service who is the main contact whenever our group has questions or concerns. When we were looking into a campus-wide option for a digital asset management service, they were very forthcoming and easy to work with, and able to answer any questions that we had for them.

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Independently Invited by TrustRadius

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We have been with Extensis for many years-- so the comparisons are outdated at this point. Companies like WebDAM, Adobe's Lightroom, mediavalet, and others, just don't have the robust catalogue management Portfolio does. There is a solidness and assurance of functionality we experience when using Portfolio-- nothing clunky or web-cloud shaky

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Similar offering to Salsify. I think Salsify has better digital shelf analytics. I think both do a good job rating overall content health at the SKU level. I think Syndigo has a more integrated API into various retailers and distributors. Both are quick and easy to set up and use. Syndigo does not have cross-reference ability.

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• Allows quick and easy image and asset searches.
• Has been an invaluable tool for our organization by freeing up database employees to tackle other tasks.

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• Increased speed to market.
• Increased breadth of products available online.
• Improved content accuracy.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info