Extreme Wireless Access Points vs. Mojo Networks

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.

Incentivized

Mojo was developed for and is well-suited to retail applications in order to meet both connectivity and security needs in one platform.

Incentivized

• Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
• Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
• Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.

Incentivized

• Advanced guest wifi capabilities that integrate with our REWARDS platform.
• Enterprise-wide configurations with minimal effort.
• Creative team of engineers to customize aspects of the solution to our unique needs.

Incentivized

• We use WiNG still for our WAP's, which is ok to do administrative tasks from, but it could be better. However, Extreme Wireless Access Points is moving everything to CloudIQ, which is better in every way and something we plan to move to soon.
• The logo on the access points makes you want to mount the AP's sideways like a diamond because otherwise the logo looks crooked, and that just looks bad, so you have to take extra time sometimes, depending on the mount, to get the AP to look square.

Incentivized

• For some reason they user VLAN 0 as the native VLAN. I am used to VLAN 1 being the native VLAN for all solutions I work with. I had to retrain my mind to understand that Mojo uses VLAN 0. It may be a minor detail, but it would be nice if they have VLAN 1 as the native, like other vendors.
• It would be nice to be able to create a predictive survey report using the web GUI.

Incentivized

Extreme Wireless Access Points are easy to manage. They are easy to deploy and install. The hardware and firmware are reliable. There a number of things to be improved since we are still using the WiNG platform, but all of those things will be much better when we migrate to CloudIQ.

Incentivized

Extreme Wireless Access Points can support all our devices, even in high capacity areas. They are easy to manage and get basic information. There was a time back around 2017-2018 where people's devices needed to make sure they were using the latest wireless drivers; otherwise, people were having connection issues. Other than that time period, we were able to have fewer complaints from end users.

Incentivized

Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.

Incentivized

The times I have needed to contact support, they were excellent. Making sure that the solution was operating at the level of what was expected, and taking the time to explain any features that I may have had a question about. They are customer-focused and strive to satisfy the customer every time.

Incentivized

We are running Ubiquiti APs for a separate network need in one of our buildings - which we are also happy with. But the difference between Ubiquiti and ExtremeWireless is vast - I cannot find most of the settings I'm used to seeing with ExtremeWireless in the Ubiquiti GUI. That said - you pay for what you get. ExtremeWireless is about 5x the cost per AP than Ubiquiti is. The reliability of uptime with the hardware, as well as the cloud service from ExtremeWireless, has been fantastic to utilize.

Incentivized

The Mojo APs stack up well against all the vendors I have mentioned, but they are a bit stronger when it comes to securing the wifi spectrum compared to all other vendors. With its technology based on its foundation, Air Tight which policed the air, adding the access point portion was a great move for Mojo. There is no need to buy an additional service to police the wifi. Mojo does it all.

Incentivized

• Initial expense is high due to pricey hardware, though recurring costs make the ROI better over the long term.
• Remote access is fairly simple and we can deploy entire home setups or even small offices very quickly. This is provides good ROI to get the business moving quickly.

Incentivized

• Our customers have not had any complaints about the Mojo solution. It has provided the end-user the Wifi access required in all the environments we have deployed.
• Mojo technology is self-healing and adjusts accordingly in the environment its deployed, which mitigates connectivity issues; keeping end-users from having issues.

Incentivized