Eyerys vs. Pollfish

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eyerys
Score 0.0 out of 10
N/A
A VOC software, Eyerys is a customer feedback solution for contact centres, and end-to-end customer experience programmes. It is offered by Smoke Customer Intelligence, a company that works with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.N/A
Pollfish
Score 9.2 out of 10
N/A
Pollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.
$0.95
one-time fee per completed survey
Pricing
EyerysPollfish
Editions & Modules
No answers on this topic
DIY Platform
Starting at $0.95
per response
Full Service Projects
Projects start at $5,000
per project
Enterprise
Packages starting at $10,000
per year annual commitment
Offerings
Pricing Offerings
EyerysPollfish
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
EyerysPollfish
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Eyerys
-
Ratings
Pollfish
7.0
49 Ratings
13% below category average
Survey templates00 Ratings8.249 Ratings
Themes00 Ratings6.434 Ratings
Custom logo/branding00 Ratings6.434 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Eyerys
-
Ratings
Pollfish
8.9
54 Ratings
5% above category average
Changes to live survey00 Ratings8.136 Ratings
Question design help00 Ratings8.750 Ratings
Multiple question types00 Ratings9.854 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Eyerys
-
Ratings
Pollfish
8.6
52 Ratings
4% above category average
Survey logic flexibility00 Ratings8.652 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Eyerys
-
Ratings
Pollfish
8.4
54 Ratings
4% above category average
Response tracking00 Ratings9.052 Ratings
Data export00 Ratings8.554 Ratings
Standard reports00 Ratings8.147 Ratings
Custom reports00 Ratings7.739 Ratings
Analytics00 Ratings8.744 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Eyerys
-
Ratings
Pollfish
9.3
38 Ratings
8% above category average
Access controls00 Ratings9.338 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Eyerys
-
Ratings
Pollfish
9.2
43 Ratings
13% above category average
Vendor-offered crowdsourcing00 Ratings9.640 Ratings
Respondent restrictions00 Ratings8.839 Ratings
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EyerysPollfish
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Score 6.1 out of 10
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User Testimonials
EyerysPollfish
Likelihood to Recommend
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Prodege LLC
Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
Read full review
Pros
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Prodege LLC
  • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
  • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
  • Be able to insert videos in order to make quick creativity tests.
  • Obtain quick results. Most of the times in only one day, even with specific segmentations.
Read full review
Cons
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Prodege LLC
  • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
  • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
  • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
Read full review
Usability
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Prodege LLC
For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
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Alternatives Considered
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Prodege LLC
Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
Read full review
Return on Investment
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Prodege LLC
  • Drives a lot of traffic to our website when consumer insights pieces are put out
  • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
  • Drives our strategy for certain areas of our product development
Read full review
ScreenShots

Eyerys Screenshots

Screenshot of Dashboarding for the management of key metricsScreenshot of Real-time notifications of low scoring surveys, managed within Eyerys for root cause measurement and resolutionScreenshot of Detailed sentiment analysis on both text and verbal comments for deeper customer insightScreenshot of A survey wizard for building surveys across digital and voice channels

Pollfish Screenshots

Screenshot of an executive ready report generated with AI Reports, with comprehensive AI survey analysis. The engine reads questionnaire context, runs statistical tests, and codes open-ended responses to draft a polished, evidence-based report.