TrustRadius

Pollfish

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pollfish
Score 9.4 out of 10
N/A
Pollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.
$0.95
one-time fee per completed survey
Pricing
Pollfish
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Pollfish
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsPricing is charged on a pay-per-complete basis, with prices starting from $0.95 per survey complete.
More Pricing Information
Community Pulse
Pollfish
Considered Both Products
Pollfish
Verified User
Manager
Chose Pollfish
Easy to use, excellent customer service, decent templates
David Brond | TrustRadius Reviewer
David Brond
Researcher and Strategist
Chose Pollfish
Pollfish provides quicker, less expensive results, but is not as customizable. Pollfish is great for a general population survey but Alchemer has advantages if a database of potential respondents exists.
Verified User
Manager
Chose Pollfish
It's felt as though it's a step above Survey Monkey. While Survey Monkey also has a trusted and easy to use platform, we felt that Pollfish had a better sourcing system for respondent pools. Attest is also a great platform but is built more squarely as a brand & marketing Insigh…
JR
Jarrett Rush
VP of Content and Strtegy
Chose Pollfish
I've not used any other tools like Pollfish, but I have worked with survey firms, and being able to control this process yourself makes things so much more efficient.
Verified User
Account Manager
Chose Pollfish
Pollfish was perfect for our CPG brand because we could narrow our respondent pool to very specific retailers and purchasing behaviors. Was also very affordable and fast.
JP Lacroix | TrustRadius Reviewer
JP Lacroix
President
Chose Pollfish
They do not provide a panel but their self assessment tool is amazing. However, we now have created our own AI tool which is more effective. It would be great to have an integration key to allow AI to analyze live studies.
Verified User
Strategist
Chose Pollfish
We selected Pollfish because it was more user friendly, cost effective, and advanced in its capabilities.
Verified User
Director
Chose Pollfish
Again, at the level I view it at, it outshines the competition. Perfect blend of smart functionality, low price, human support, templates and methodology/QNR build options and templates that you don't always get from other options that may outshine Pollfish in one or more areas …
Verified User
General Manager
Chose Pollfish
Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential …
Verified User
Strategist
Chose Pollfish
Cheaper, provides similar functions. Qualtrics has it's own application and runs smoother, but to get panelists it is very expensive.
Verified User
Manager
Chose Pollfish
The logic path and question type of options is lot stronger.
You're able to launch a survey to Pollfish audience, which other survey services don't have.
Verified User
C-Level Executive
Chose Pollfish
Better pricing and functionality
Verified User
Director
Chose Pollfish
Honestly, it came down to having a user-friendly platform at an affordable cost. For the type of analysis we do, we don’t need a heavy, highly complex solution like Qualtrics -- after trying it, we found it far too intimidating and expensive to maintain. Pollfish provides a …
Verified User
Strategist
Chose Pollfish
Candidly did not do much testing of others luckily Pollfish has been good at getting us where we need to go. I did demo thinqsights / Meaningful but more for qualitative.
Verified User
Manager
Chose Pollfish
I think Pollfish is a great platform for a broad range of use cases which is why it was selected for our company. It is easy to use, has very good analytic capabilities, and (very important) our client service team is excellent, very responsive and experts in methodology. This …
Verified User
Manager
Chose Pollfish
Less analytic capabilities but much more intuitive and much better support
Matthew Kararo | TrustRadius Reviewer
Matthew Kararo
Director of Research
Chose Pollfish
Pollfish may not have all of the back-end functionality with javascript, listserv samples etc., but it has a smaller learning curve as a platform and employees can be more easily trained on using it. Additionally, Pollfish/Prodege is consistently the most reasonable cost-wise …
Verified User
Manager
Chose Pollfish
It is much easier to use that question pro and it is an advantage that you don't have to buy something elsewhere.
It allows more complex questions and surveys than Suzy, and it has a better price
Verified User
Strategist
Chose Pollfish
Much better. There were several times where SurveyMonkey gave me so many obvious bot answers that I questioned the reliability of all the data. Google Surveys is fine for quick internal surveys (like where should we order lunch from) but I don't use it for much else.
Verified User
Director
Chose Pollfish
This is N/A for us as we have only used expensive 3rd party survery companies in the past.
Verified User
Vice-President
Chose Pollfish
I found Pollfish to be the. most affordable and easy to use of the options I explored.
Features
Pollfish
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Pollfish
6.3
34 Ratings
22% below category average
Survey templates7.034 Ratings
Themes6.224 Ratings
Custom logo/branding5.723 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Pollfish
7.7
36 Ratings
9% below category average
Changes to live survey7.626 Ratings
Question design help7.233 Ratings
Multiple question types8.436 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Pollfish
7.8
34 Ratings
4% below category average
Survey logic flexibility7.834 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Pollfish
6.8
36 Ratings
16% below category average
Response tracking7.334 Ratings
Data export7.136 Ratings
Standard reports6.730 Ratings
Custom reports6.325 Ratings
Analytics6.528 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Pollfish
7.1
27 Ratings
19% below category average
Access controls7.127 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Pollfish
7.4
31 Ratings
8% below category average
Vendor-offered crowdsourcing7.529 Ratings
Respondent restrictions7.328 Ratings
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User Testimonials
Pollfish
Likelihood to Recommend
Prodege LLC
Again, when it comes to quick, DIY research it is one of the best options I've seen! Capable of a lot and very reliable, stable platform with quality respondents. They also automatically do bad data checks while in field, which saves time and effort on the back end and makes it easier to trust the results. Also, passing this to a colleague who is less skilled when it comes to research is less of an issue since their team also reviews every survey before launch
Verified User
Anonymous
Read full review
Pros
Prodege LLC
  • Pollfish is very intuitive to use. If you understand how survey questions and answer options are structured, building the surveys themselves is pretty simple.
  • When you do run into problems, the customer service through the chat agent on the site is second to none. They are always very responsive and have answered any question I've ever had very quickly and very clearly.
  • Pollfish automatically can break you data down into several interesting subcategories. But it's also very easy to break your pool down into one that's very custom, and that's something that other survey companies charge quite a bit for.
JR
Jarrett Rush
VP of Content and Strtegy
Read full review
Cons
Prodege LLC
  • Prohibiting participants who don't fit your requirements. I've seen times where someone will literally say in a free responses question that they marked an answer, got rejected from a study, then opened the link again and selected a new answer to be able to participate.
  • An easy way to remove participants who are "bad responses" and have the results view upload seamlessly.
  • Maybe an AI function that helps you remove bias from quesitons.
Verified User
Anonymous
Read full review
Usability
Prodege LLC
I think it is limited in being a browser only application. If there was a native software application that hosted Pollfish to eliminate some of the lag time working in surveys, I think that would be a big value add. Sometimes the platform gets too bogged online when trying to add things into the survey.
Verified User
Anonymous
Read full review
Alternatives Considered
Prodege LLC
Honestly, it came down to having a user-friendly platform at an affordable cost. For the type of analysis we do, we don’t need a heavy, highly complex solution like Qualtrics -- after trying it, we found it far too intimidating and expensive to maintain. Pollfish provides a strong balance of capabilities with reliable data, and we can create, launch, and collect results within hours. I’ve considered exploring other options, but Pollfish continues to reinvest in the platform and add value, which has kept it aligned with our business needs.
Verified User
Anonymous
Read full review
Return on Investment
Prodege LLC
  • At least a couple of our new business wins this year were attributed to prospective clients appreciating the thorough research our new business team conducted preparing for the pitch. We used Pollfish to collect the data for that research.
  • We accelerated several deliverables being able to design, field and analyze surveys "un-house" using Pollfish rather than waiting for a 3rd party full-service vendor to return the survey data to us.
Verified User
Anonymous
Read full review
ScreenShots