F5 Beacon vs. ManageEngine Site24x7

It is very well suited in complex, multi-cloud application environments where it provides holistic, application-centric visibility by ingesting data from NGINX and other telemetry sources. It helps troubleshoot performance issues in high-availability and regulated environments where outages have a high impact on strict SLAs. It is less appropriate in situations where organizations rely on unmaintained or archived integrations.

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

• Accelerated troubleshooting and root cause analysis
• Unified application visibility across hybrid environments
• Business level insight & KPI correlation

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• F5 needs improvement in Platform Stability and Maintenance gaps.
• It has limited built-in insights and relies heavily on customization.
• Application modeling and data ingestion setup is complex.

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

The reason of giving above rating of 10 is that it offers intuitive, centralized dashboard which reduces the need to switch between multiple tools making it easier for IT teams to quickly assess application health. Moreover it offers easy correlation of technical and business metrics by linking application performance data directly to business KPIs. the major benefit of using Beacon is that it simplifies troubleshooting workflow which reduces Mean Time To Resolution hence improving productivity and minimizing downtime.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

F5 Beacon is best for F5-centric, hybrid, app-centric visibility, whereas Datadog is best for cloud-native, distributed observability. F5 beacon is superior for understanding BIG-IP flows, WAF, ADC behavior at the app level. It has a unified view of F5-powered applications. F5 Beacon simplifies troubleshooting across multicloud F5 deployments. Beacon provides business logic level visibility.

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

• Positive: Reduced downtime costs
• Positive: Improved IT efficiency
• Positive: Better business-IT alignment
• Negative: Scaling costs in large enterprises.

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized