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Jahia Digital Experience Platform vs. Meta Business Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jahia Digital Experience Platform

    Score8 out of 10
    N/AJahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.N/A

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
    Pricing
    Jahia Digital Experience PlatformMeta Business Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jahia Digital Experience PlatformMeta Business Suite
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Jahia Digital Experience PlatformMeta Business Suite
    Considered Both Products
    Jahia Solutions
    No answer on this topic
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    34 Answers
    65%
    Would buy again
    15 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    30 Answers
    85%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    35 Answers
    70%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    70%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    85%
    Implementation went as expected
    17 Answers
    Features
    Jahia Digital Experience PlatformMeta Business Suite
    Security
    Comparison of Security features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    8.0
    34 Ratings
    1% below category average
    Meta Business Suite
    -
    Ratings
    Role-based user permissions8.034 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    8.5
    35 Ratings
    6% above category average
    Meta Business Suite
    -
    Ratings
    API7.93 Ratings00 Ratings
    Internationalization / multi-language9.035 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    6.6
    35 Ratings
    7% below category average
    Meta Business Suite
    -
    Ratings
    WYSIWYG editor9.034 Ratings00 Ratings
    Code quality / cleanliness1.130 Ratings00 Ratings
    Admin section8.333 Ratings00 Ratings
    Page templates8.034 Ratings00 Ratings
    Library of website themes4.12 Ratings00 Ratings
    Mobile optimization / responsive design8.033 Ratings00 Ratings
    Publishing workflow7.033 Ratings00 Ratings
    Form generator7.026 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    5.7
    34 Ratings
    15% below category average
    Meta Business Suite
    -
    Ratings
    Content taxonomy9.03 Ratings00 Ratings
    SEO support4.134 Ratings00 Ratings
    Bulk management6.029 Ratings00 Ratings
    Availability / breadth of extensions4.73 Ratings00 Ratings
    Community / comment management4.53 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Boolean keyword searches00 Ratings7.08 Ratings
    Filtering out noise/spam00 Ratings6.410 Ratings
    Sentiment analysis00 Ratings6.810 Ratings
    Broad channel coverage00 Ratings6.312 Ratings
    Publishing
    Comparison of Publishing features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    Content planning and scheduling00 Ratings8.015 Ratings
    Audience targeting00 Ratings7.915 Ratings
    Content optimization00 Ratings7.212 Ratings
    Workflow management00 Ratings6.310 Ratings
    Engagement
    Comparison of Engagement features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    7.1
    12 Ratings
    13% below category average
    Automated routing and prioritization00 Ratings7.18 Ratings
    Customer interaction histories00 Ratings7.011 Ratings
    Bulk actions00 Ratings7.010 Ratings
    Marketing
    Comparison of Marketing features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Lead generation00 Ratings7.614 Ratings
    Content marketing00 Ratings7.013 Ratings
    Paid media management00 Ratings7.714 Ratings
    Campaigns and promotions00 Ratings7.212 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Twitter00 Ratings8.63 Ratings
    Facebook00 Ratings8.812 Ratings
    LinkedIn00 Ratings8.54 Ratings
    Google+00 Ratings8.44 Ratings
    Instagram00 Ratings8.413 Ratings
    Pinterest00 Ratings9.04 Ratings
    YouTube00 Ratings7.54 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    8.0
    15 Ratings
    3% above category average
    Campaign success analytics00 Ratings8.215 Ratings
    Real-time tracking00 Ratings7.915 Ratings
    Competitor analysis00 Ratings7.99 Ratings
    Account management
    Comparison of Account management features of Jahia Digital Experience Platform and Meta Business Suite
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    Meta Business Suite
    8.0
    13 Ratings
    1% above category average
    Role-based user permissions & privileges00 Ratings8.013 Ratings
    Mobile access00 Ratings8.012 Ratings
    Best Alternatives
    Jahia Digital Experience PlatformMeta Business Suite
    Small Businesses
    Yext
    Score6.9 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Progress Sitefinity
    Score7.8 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jahia Digital Experience PlatformMeta Business Suite
    Likelihood to Recommend
    8.0
    (44 ratings)
    7.4
    (108 ratings)
    Likelihood to Renew
    7.3
    (3 ratings)
    10.0
    (7 ratings)
    Usability
    9.0
    (4 ratings)
    6.7
    (17 ratings)
    Availability
    6.4
    (9 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (1 ratings)
    3.0
    (1 ratings)
    Support Rating
    7.3
    (12 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Jahia Digital Experience PlatformMeta Business Suite
    Likelihood to Recommend
    Jahia Solutions
    In my experience, Jahia Digital Experience Platform as a CMS platform is excellent when you have a large amount of content that needs to be customized. It is also good for when you have templated content that has minor variations. I would say it is less appropriate when the content has numerous mathematical computations, or a large amount of business logic that comes into play with data processing.
    Incentivized
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    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
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    Pros
    Jahia Solutions
    • Content management: It is very easy to update text, images, files and videos even for a non technical user.
    • Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
    • Digital asset management: It is easier to store organize and retrieve images, videos and documents.
    • It has a great built-in analytics and reporting feature.
    Read full review
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
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    Cons
    Jahia Solutions
    • It lacks the ability to manage multiple versions of a page or content in general.
    • The back office interface sometimes encounters bugs or display problems.
    • It's difficult to keep pre-production sites up to date in terms of content compared to production, because the time required to import/export sites is very long once the site is rich in content.
    Incentivized
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    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
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    Likelihood to Renew
    Jahia Solutions
    I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
    Read full review
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
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    Usability
    Jahia Solutions
    The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.
    Read full review
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
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    Reliability and Availability
    Jahia Solutions
    [I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.
    Incentivized
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    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
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    Performance
    Jahia Solutions
    It's stable after upgrade to Jahia 8. Not much server down so far
    Incentivized
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    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
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    Support Rating
    Jahia Solutions
    As I was saying, the support makes sure to be available for any question, or any technical point that we may need to discuss about. Moreover, whenever we have an issue with the platform they get alerted and also send us an email so that we are aware. We had multiple complex topics to work on in the past, but they always have been answering our question
    Incentivized
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    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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    Implementation Rating
    Jahia Solutions
    No answers on this topic
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
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    Alternatives Considered
    Jahia Solutions
    Jahia provides a similar user experience to other CMS I have used in the past - it features a simple interface that makes navigating and learning how to use the platform easy and the ability to copy and paste content saves time and effort when building new pages. The ease in which you can manage the site in different languages is also a big plus!
    Incentivized
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    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
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    Scalability
    Jahia Solutions
    You can create your own feature module and it can be resuable across the projects. The Java libraries is available for development of Tomcat or JSP
    Incentivized
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    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
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    Return on Investment
    Jahia Solutions
    • Our once frustrated contributors are now happy to create content with Jahia Digital Experience Platform!
    • Pages are snappy and bug-free, which wasn't always the case.
    • Jahia Digital Experience Platform has mapped our complex organization into nice roles and permissions.
    • All our external services were nicely integrated into a modern portal.
    Incentivized
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    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
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    ScreenShots

    Jahia Digital Experience Platform Screenshots

    Product screenshotScreenshot of Page composerScreenshot of Connecting Jahia with your stack