FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.
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PeopleSoft Campus Solutions
Score 6.9 out of 10
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Oracle's PeopleSoft Campus Solutions is a student management system option.
We base our entire student data on the Student ID that is produced in FACTS. We create user accounts for technology and online textbooks as well as their lunch account, all based on the Student ID. We also can run many different reports using the SID as the data constant and all the other information variables are available as needed to report.
PeopleSoft Campus Solutions is a fully robust solution for large campuses and University systems. The tools it provides are powerful and scalable. It can handle anything from 1,000 students to over 100,000. The issue because spreading that cost around. Smaller schools will probably need a dedicated functional staff and an information systems staff to handle the chore of managing the system. Although many of the tools allow for automated processing it take a considerable amount of effort to get to that point and the upfront and maintaining costs should be considered.
The Query Manager tool is useful - especially for users who are not comfortable writing SQL queries. Query Manager also allows Security staff to dictate exactly what access to grant to query writers.
Campus Solutions offers several batch-style functions, such as batch transcript requests and batch degree conferral. There is a Population Selection option that allows you to use a query or Excel file to specify the students who are in the batch.
The Communication Generation process allows users to create batch emails or letters that include mail-merge style data for each individual receiving the communication. There is a Microsoft Word plugin that allows you to craft the message that will be sent, and they can be sent on a set schedule or when certain trigger conditions occur.
We don't like that you cannot export student grades and information into an excel spreadsheet or document that allows you to edit when necessary. Other tools do this but for a system us robust as PeopleSoft we are surprised you are not able to do this.
Continuing with the schedule, in order to see how many students are registered in a section one has to click on that section which is another waste of time. Each section has a blue square meaning full and a green circle meaning not full. Why can't the number of students be shown instead, or in addition? And to top it off, the number of students is shown so low that one has to scroll each time to see it.
Occasionally, PeopleSoft will randomly stop work, and you will lose all the information you were working on, so I recommend saving your work frequently. PeopleSoft is also not the most user-friendly student information systems. The new update did improve its aesthetic appeal though.
Relying on Oracle system administrators to do all updates and handle any problems that may occur. Sometimes you feel a little helpless and too reliant on the vendor. It takes a while for our admins to update the software because we have so many custom configurations and custom bolt-ons so they all have to be tested thoroughly to make sure nothing breaks when migrated to production. Because of this, our university is always behind when it comes to system updates.
It's user-friendly, the customer service is great, and we have a significant amount of time invested in training our faculty and staff to use many aspects of FACTS within their areas of responsibility. I really like the variety of reports I can generate which gives important data to our administration and Board.
When you open a service request you will get contacted in short order. They will usually develop a patch or hot fix in a reasonable amount of time. You do usually need to keep the software updated and will want to be on the latest versions.
Switched from Blackbaud to RenWeb now FACTS. We made the change for affordability and because more software components were included. Blackbaud required the purchase of multiple additional modules.
PeopleSoft Campus Solutions has been the software of choice between Jenzebar and Campus vue as the user interface is easier, students seem to understand their progress and the system better than the other two softwares I have used. I would recommend this as all things student related are in one portal area.
