PeopleSoft Campus Solutions a Robust and Fully Featured Solution
June 06, 2021

PeopleSoft Campus Solutions a Robust and Fully Featured Solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PeopleSoft Campus Solutions

We use Oracle's PeopleSoft Campus Solutions as our system of record across campus. It handles everything a significant amount of the daily processing we do for our students. Campus Solutions makes sure we support students in aid processing, records changes, scheduling, and many other key functions. This product is far superior for processing than what the government provides. You have a useful front end piece for the students and detailed back end for our users. The automated processing tools are numerous and easy to use once implementation is complete. Security is updated often and Oracle is still committed to supporting the product for at least a decade into the future so the software is guaranteed to have longevity at least in the short run.

Pros

  • There are only edge situations where this product doesn't have the tools you need already built in.
  • Oracle customer support continues to be dedicated to adding features and supporting the product.
  • Security is often updated and we haven't had any concerns.
  • The user community is active and solutions are available quickly.
  • Oracle has committed to supporting the product deep into the future.

Cons

  • Often the government is slow with their specifications which means that it can take time to get the newest features implemented.
  • Some bugs persist and will continue to unless enough other users request the issue be corrected.
  • There are some modules that PeopleSoft Campus Solutions does not handle well and Oracle seems content to let 3rd party vendors fill the void.
  • The product is certainly not cheap.
  • Implementation will likely take years and cost a significant amount of money.
  • New cloud solutions (SaaS) might be poised to take over some of the space.
  • PeopleSoft Campus Solutions is expensive but it certainly makes processing student records manageable and I prefer it to Banner.
  • If you commit to using the automated tools you can reduce staff in many areas and greatly cut back on manual processing.
  • You will need dedication technologically capable staff to manage the demands.
I used Banner previously and I think PeopleSoft Campus Solutions was so much more user friendly. I also found the reporting to be easier to access with CS. CS works well when paired with FMS and HCM. You can pretty much go full oracle and also implements database systems for data warehousing and even more detailed analysis. Due to the size of Oracle and PeopleSoft the amount of third party support also seems higher. I had also used Hobsons products before but find CS to be more robust than their offerings as well.

Do you think PeopleSoft Campus Solutions delivers good value for the price?

Yes

Are you happy with PeopleSoft Campus Solutions's feature set?

Yes

Did PeopleSoft Campus Solutions live up to sales and marketing promises?

Yes

Did implementation of PeopleSoft Campus Solutions go as expected?

Yes

Would you buy PeopleSoft Campus Solutions again?

Yes

PeopleSoft Campus Solutions is a fully robust solution for large campuses and University systems. The tools it provides are powerful and scalable. It can handle anything from 1,000 students to over 100,000. The issue because spreading that cost around. Smaller schools will probably need a dedicated functional staff and an information systems staff to handle the chore of managing the system. Although many of the tools allow for automated processing it take a considerable amount of effort to get to that point and the upfront and maintaining costs should be considered.

PeopleSoft Campus Solutions Feature Ratings

Student Data
8.8
Student Attendance Tracking
5
Student Background Records
10
Student and Parent Portal
10
Transcript Management
10
Student and Faculty Administration
9.4
Integrations with 3rd-Party Education Technology
10
Online Registration Management
10
District Communications, such as messaging and alerting
10
Roster Management
8
Platform Customization
10
Student Data Security
10
Community Support
10
Class Scheduling
9
State and National-level Reporting
10
Compliance Support
10
Teacher and Parent Mobile Application
6

PeopleSoft Campus Solutions Support

When you open a service request you will get contacted in short order. They will usually develop a patch or hot fix in a reasonable amount of time. You do usually need to keep the software updated and will want to be on the latest versions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. The standard support is enough for our operations. The HEUG users group is also compelling enough.
Yes - I have never had an issue with a bug not getting fixed. There are a few features that I would like to see added and some things that I would like to see modified but none of that is critical.

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