FastPIPE is a construction and estimation software offering from FastEST, Inc.
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Grasshopper
Score6.1 out of 10
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Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
It's absolutely well suited to anyone needing accurate piping takeoff and laboring estimates, with great reporting and up to date pricing. I love that I didn't need to spend time trying to update the price logs. It's easy to learn, and works well in a large or small environment, and lends itself to more than just estimating, but becomes a good project management tool as well. Fantastic software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
FastPIPE was very fast to learn, very straight forward and user-friendly. It's easy to use and teach new interns and project engineers how to quickly takeoff sections to backup change orders or assist in heavy bid load.
It's fantastic at keeping up to date on price changes. I'd get updates often, and they were usually within 2-3% of our discount prices with local vendors. In the few instances it wasn't, FastPIPE was very easy to adjust or factor for project costs.
Is great at being able to pull up reports and graphs and track different materials and labor costs for factoring. We bid on a lot of high rise residential buildings, so we do takeoff by floor. It would give detailed reports per page as opposed to just a lump sum. Very detailed so it was easy to adjust per our project approach.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It was a trick or two learning how to upload prints correctly, I think that interface could be a bit easier, but it's already better than most of the competition.
Might be nice to have easier labor factoring, in case we want to pre-load our own instead of MCA time factors for piping labor
It would auto update upon opening occasionally. It's fairly fast, but I prefer to OK that in case I just need to come up with something quickly and don't want to wait.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've used the quote soft piping takeoff as well, and it's just not as easy to use or update. Basic methodology and interaface is similar, but it's more 'clunky' to use, is harder to keep updated and to upload PDF's for takeoff, and it's just not as streamlined or user friendly. Akin to comparing driving a truck to a sports car. The Fast Pipe is really smooth and easy to function in.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Best impact is time saved. It's so much faster to do bid takeoff and hit the ground running
Being able to 'draw in' on design-build and being able to print my takeoff has been helpful when turning the job over so the field install understands the approach taken to get the job.
Ease of use and learning has made it much more cost effective to bring new people up to speed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
