A basic but effective solution for in/outbound texting and calls
May 03, 2021

A basic but effective solution for in/outbound texting and calls

Reyes Julliana | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

We used Grasshopper as the principal call out and in/out bound texting service for our law firm. This was the alternative to using our personal cell phones which was really not working for us. Grasshopper allowed us to create some separation between person and business matters as well as creating more solutions for clients to send and receive information from our office.
  • Simple interface
  • Import contacts
  • Inbound and outbound messaging
  • Sync and updating of messages
  • Sync between devices
  • Hard to establish hard numbers for this but given the price point it was very useful and cost effective
  • Easier to communicate with clients
  • Better separation of work and personal matters
We moved away from Grasshopper when we implemented an answering service that had an application which provided the same functions as grasshopper for calling and texting. We initially selected Grasshopper as our communication solution because our original answering service just handled incoming calls and did not have an app available to clients.

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Clio, DocuSign, Microsoft 365 (formerly Office 365)
Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.

Grasshopper Feature Ratings

Hosted PBX
Message alerts
Not Rated
Mobile app for iOS
Mobile app for Android
Not Rated