Field Complete vs. SAP Field Service Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Field Complete
Score 0.0 out of 10
N/A
Field Complete is an app for contractors to run their business used to create estimates, manage schedules, and collect payments. It can be used to run jobs with homeowners and property managers in one place. The billing system allows for on-site charging or billing at a later date. Also, portions of work orders can be sub-contracted, while maintaining the same level of visibility into the jobs. Field Complete is available free for up to 10 users.
$0
SAP Field Service Management
Score 8.6 out of 10
N/A
Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.N/A
Pricing
Field CompleteSAP Field Service Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Field CompleteSAP Field Service Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$11 per yearNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Field CompleteSAP Field Service Management
Small Businesses
Method:CRM
Method:CRM
Score 9.3 out of 10
Method:CRM
Method:CRM
Score 9.3 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Field CompleteSAP Field Service Management
Likelihood to Recommend
-
(0 ratings)
7.9
(5 ratings)
Usability
-
(0 ratings)
8.2
(5 ratings)
User Testimonials
Field CompleteSAP Field Service Management
Likelihood to Recommend
Field Complete
No answers on this topic
SAP
It covers all standard functionalities one business is looking for there jobs and outages to be planned using skills , dispatching, scheduling, Time and material and activities with Smartforms along with the review processes All type of outages can be taken care in terms of predictive maintainance, preventive or emergency or onsite job repair process etc
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Pros
Field Complete
No answers on this topic
SAP
  • In my experience, SAP Field Service Management is user friendly
  • SAP Field Service Management has good integration with c4c and s4
  • In my experience, SAP Field Service Management has easy configuration
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Cons
Field Complete
No answers on this topic
SAP
  • In my opinion, there is room for improvement for SAP Field Service Management to be More user friendly
  • I think there is room for improvement for SAP Field Service Management to be More offline
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Likelihood to Renew
Field Complete
No answers on this topic
SAP
Though it is good tool but still having issues with stability and need good amount of technical support to implement
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Usability
Field Complete
No answers on this topic
SAP
SAP Field Service Management offers extensive functionality for managing field operations but has a moderate learning curve. Its design emphasizes capability and integration over simplicity, which can challenge new users, particularly those unfamiliar with SAP’s interface conventions.
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Support Rating
Field Complete
No answers on this topic
SAP
Support is not very good
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Alternatives Considered
Field Complete
No answers on this topic
SAP
Have used GCSS-Army
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Return on Investment
Field Complete
No answers on this topic
SAP
  • Better usability for dispatchers and technicians
  • Faster and more clear service for Customers
  • Increase in revenue from Service
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ScreenShots

Field Complete Screenshots

Screenshot of Scheduling & Dispatching
For task assignment and matching the right job with the right tech in a single click.
Helps users:

- Always know who’s available
- Quickly dispatch and schedule technicians
- Track team’s location in real-time to make sure they arrived on site
- Plan routes to save time for travel and delight your customers
- Set priorities and emergency status
- Browse order and customer details
- Eliminate overbookingScreenshot of Job Sharing
Shares jobs with contractors and eases complex collaboration. Additionally:
- Sends alerts on the jobs available
- Displays customer and job details
- Sends updates on change orders
- Maintains and organizes invoices
- Keeps track of what’s been paid and what’s outstandingScreenshot of Job Management
Supports job scheduling from any device and keeps users informed about the jobs, statuses, deadlines, and assigned techs. Also allows users to:
- Create and change orders
- Convert estimates into jobs
- Set priority and emergency status
- Attach photos and technical documentation