TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FieldRoutes

    Score6 out of 10
    N/AFieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that aim to accelerate growth, streamline operations, increase customer retention, and maximize revenue.N/A

    Flywire

    Score9.1 out of 10
    N/AThe Flywire global payment network enables secure transactions for businesses, organizations, and payers worldwide. The solution leverages vertical-specific software and payments technology to embed within existing A/R workflows for clients across industries.N/A
    Pricing
    FieldRoutesFlywire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FieldRoutesFlywire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FieldRoutesFlywire
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FieldRoutesFlywire
    Likelihood to Recommend
    8.5
    (2 ratings)
    8.0
    (5 ratings)
    User Testimonials
    FieldRoutesFlywire
    Likelihood to Recommend
    ServiceTitan
    I would recommend FieldRoutes to small and mid-sized consumer service companies. For the price point, A/R functionality, and ease of use, there are no real competitors in the market. For Aptive in 2016, it helped make a huge step forward with our processes and turn our technicians mobile. It also dramatically improved our A/R as soon as we started using it.
    Incentivized
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    Flywire
    Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.
    Incentivized
    Read full review
    Pros
    ServiceTitan
    • Scheduling routes.
    • Invoicing and finance charges for customers.
    • Time clock for employees checking in and out.
    Incentivized
    Read full review
    Flywire
    • Online payment capture is huge! And it's secured.
    • Contracts get signed extremely fast using Sertifi.
    • You receive an email notification once the customer signs, to know the transaction is complete.
    • You also receive a notification when the customer 'views' the agreement.
    Incentivized
    Read full review
    Cons
    ServiceTitan
    • Customer SMS communication
    • Bulk Route optimization include multiple preferences
    • API documentation
    Incentivized
    Read full review
    Flywire
    • Still needs improvement in setting permissions for who in the organization can see full credit card numbers.
    • Could use additional backup material for disputes with credit card companies.
    Incentivized
    Read full review
    Alternatives Considered
    ServiceTitan
    We looked at 10 other companies when we decided to switch and found the one that worked the best for us.
    Incentivized
    Read full review
    Flywire
    PandaDoc, DocuSign. Honestly they all seem to work for what we were looking for, but Sertifi was a good price and an easy implementation, our use case was probably too basic to really find holes in any of the products in the space because they all seemed to be able to handle the basics that we needed.
    Incentivized
    Read full review
    Return on Investment
    ServiceTitan
    • Increased our online payments by 400% in the first month
    • Saved us hundreds of thousands of dollars of labor and gas
    • Increased our route efficiency by 20%
    Incentivized
    Read full review
    Flywire
    • Great feedback from end clients - prior to Sertifi, we were manually creating PDFs and documents as well as mailing them for signature. This new process has increased our return time incredibly!
    • Prior to Salesforce, potential recipients were sending emails in as requests that were being tracked in an Excel spreadsheet. Now we have the process automated where they can submit everything online, a document get auto-generated and auto-sent out 10 days later. We've saved SO much time because of this newfound efficiency!
    Incentivized
    Read full review
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