20 Miles vs. Join.me (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
20 Miles
Score 7.0 out of 10
N/A
Fileboard provides actionable insights when businesses conduct live presentations, send and email presentations and conduct screen shares with prospects via this sales enablement tool. Fileboard also provides analytics on how prospects have engaged with presentations.
$49
per month
Join.me (discontinued)
Score 6.0 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Pricing
20 MilesJoin.me (discontinued)
Editions & Modules
Solo
$49
per month 1 user
Small Agency
$229
per month 2-5 users
Agency Pro
$499
per month 6-10 users
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Offerings
Pricing Offerings
20 MilesJoin.me (discontinued)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing. $49 per month for each additional users.
More Pricing Information
Features
20 MilesJoin.me (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
20 Miles
-
Ratings
Join.me (discontinued)
7.8
75 Ratings
2% below category average
High quality audio00 Ratings8.566 Ratings
High quality video00 Ratings8.269 Ratings
Low bandwidth requirements00 Ratings7.059 Ratings
Mobile support00 Ratings7.336 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
20 Miles
-
Ratings
Join.me (discontinued)
7.9
73 Ratings
0% below category average
Desktop sharing00 Ratings8.573 Ratings
Whiteboards00 Ratings7.433 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
20 Miles
-
Ratings
Join.me (discontinued)
8.0
69 Ratings
2% below category average
Calendar integration00 Ratings8.551 Ratings
Meeting initiation00 Ratings8.464 Ratings
Integrates with social media00 Ratings7.121 Ratings
Record meetings / events00 Ratings8.052 Ratings
Slideshows00 Ratings8.035 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
20 Miles
-
Ratings
Join.me (discontinued)
8.1
59 Ratings
3% below category average
Live chat00 Ratings8.759 Ratings
Audience polling00 Ratings7.720 Ratings
Q&A00 Ratings7.826 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
20 Miles
-
Ratings
Join.me (discontinued)
8.3
58 Ratings
0% below category average
User authentication00 Ratings8.244 Ratings
Participant roles & permissions00 Ratings8.251 Ratings
Confidential attendee list00 Ratings8.433 Ratings
Best Alternatives
20 MilesJoin.me (discontinued)
Small Businesses
GetAccept
GetAccept
Score 7.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Paperflite
Paperflite
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Paperflite
Paperflite
Score 9.7 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
20 MilesJoin.me (discontinued)
Likelihood to Recommend
1.0
(2 ratings)
7.1
(76 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(7 ratings)
Support Rating
-
(0 ratings)
8.8
(25 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
20 MilesJoin.me (discontinued)
Likelihood to Recommend
20 Miles Inc
Fileboard is great for all sizes of sales organizations and very useful for those utilizing Salesforce. Their pricing is more affordable than competitors and their people are less pushy. My advice would be to demo the product and see if it fits your needs before looking at the more established and expensive competitors.
Read full review
Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
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Pros
20 Miles Inc
  • Excellent tracking of email and alert notifications
  • Great sales analytics that helped forecasting
  • The live demo function was extremely helpful
  • Tight integration into Salesforce
Read full review
Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Read full review
Cons
20 Miles Inc
  • My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
  • I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
  • We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.
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Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
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Likelihood to Renew
20 Miles Inc
Great sales tool especially because we didn't know we needed it... its helped us increase our performance which is ALWAYS important!
Read full review
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Read full review
Usability
20 Miles Inc
No answers on this topic
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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Support Rating
20 Miles Inc
No answers on this topic
Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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Implementation Rating
20 Miles Inc
No answers on this topic
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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Alternatives Considered
20 Miles Inc
Fileboard has tighter integration into Salesforce and is less expensive. ClearSlide has a few more bells and whistles that may or may not be needed for your environment.
Read full review
Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
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Return on Investment
20 Miles Inc
  • Decreased sales time based on us know what content our prospects were/weren't looking
  • Increased opportunity pipeline
  • Improved our forecasting abilities.
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Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
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ScreenShots

20 Miles Screenshots

Screenshot of Fileboard Prospects ViewScreenshot of Fileboard Prospects Collateral UsedScreenshot of File Links Analytics Overview