Join.me - A Video Conferencing Tool For The Rest of Us
April 13, 2021

Join.me - A Video Conferencing Tool For The Rest of Us

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Join.me

A client recommended Join.me to us at a time when we were looking for a lightweight video conferencing solution for sales presentations and team meetings. Now we use Join.me as a pitching/presentation tool and quick team meetings as an alternative to Skype and Zoom. Our primary use cases are sales presentations and team project update meetings. We see it as an easy to set up tool and there is no need to download anything so you can send out a link and start a meeting almost immediately (as long as you have participants!)
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
  • There is no free tier version beyond a free trial. It would be good if there was a free version of some sort.
  • If you have a large meeting, it can be a bit unstable, whether this is connectivity or the platform itself is hard to say.
  • Mobile Apps do not offer the same experience as the web experience, you can find yourself kicked out of a meeting while other participants may still be in the same meeting. Some synergy between the web and mobile apps would be great.
  • We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
  • The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
  • The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.
I have been a Skype user for over 10 years and while it has its pros, I think Join.me provides ease of use that cannot be found on Skype or Zoom. Basecamp is more of a project management tool but it has some video conferencing features that can be used. If I was to rate these products, I would say #1 is Zoom, #2 is Join.me, #3 is Basecamp and #4 is Skype. Join.me is a clear winner in the ease of use category though with its web integration and fast meeting connection features.

Do you think Join.me delivers good value for the price?

Yes

Are you happy with Join.me's feature set?

No

Did Join.me live up to sales and marketing promises?

Yes

Did implementation of Join.me go as expected?

Yes

Would you buy Join.me again?

Yes

I think Join.me would be ideal for smaller meetings of say under 50 people. Team meetings, client pitches, collaborations are just a few scenarios where Join.me may be useful. If you have a bigger meeting with more than 50 participants, you may need to look for another solution.

Join.me Feature Ratings

High quality audio
8
High quality video
6
Low bandwidth requirements
5
Mobile support
3
Desktop sharing
6
Whiteboards
6
Calendar integration
7
Meeting initiation
7
Integrates with social media
5
Record meetings / events
8
Slideshows
6
Live chat
5
Audience polling
4
Q&A
5
User authentication
5
Participant roles & permissions
7
Confidential attendee list
5