Item: Join.me (discontinued)
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

We utilize Join.Me from time to time when working with partners and/or vendors who require easy access to see our desktop screens and make valid and authorized changes to our computer software and/or applications when something is not functioning correctly or ideally. It has been a mainstay of work with these type of IT support folks for a number of years.

Pros and Cons

Super easy remote control of computer for authorized individuals
Easy to join and share screens/information
Trusted, secure

Has become somewhat niche since Zoom and other applications can now provide similar built-in support
Single/primary use makes it somewhat irrelevant in current space
Limitations as far as types of conference interactions and video support

Return on Investment

Neither positive nor negative; has become somewhat obsolete amidst sea of other services
Great, easy, affordable way to share screens and provide accurate and real-time remote access
Secure, safe and trustworthy

Alternatives Considered

Zoom, Skype, Cisco Webex Meetings and GoToMeeting

We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.

Key Insights

Do you think Join.me (discontinued) delivers good value for the price?

Yes

Are you happy with Join.me (discontinued)'s feature set?

Did Join.me (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Join.me (discontinued) go as expected?

Yes

Would you buy Join.me (discontinued) again?

Other Software Used

Zoom, Cisco Webex Meetings

Likelihood to Recommend

I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.

Solid and affordable product, especially for remote access to computers, but just pack as much punch as a lot of its competitors

Overall Satisfaction with Join.me