Filecamp vs. MediaValet

Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.

MediaValet is an exceptional tool for our end users. We upload the images and they find them. Most often with great ease. Had we known how many images we would be adding, and our different audiences from the start, we might have set up our file structure a little differently.

Incentivized

• Very fast and helpful tech support.
• Easy-to-use interface.
• Advanced features.

• I love that we can add keywords. It makes finding assets very easy.
• I love the fact we can make lightboxes. It makes sending assets to different people easy.
• They are always adding more features to MediaValet to make it better.
• I love that we're not limited to which types of files we can upload to MediaValet.

Incentivized

• We are missing an InDesign plugin.
• Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
• Custom thumbnails too complicated to create.

• More flexibility/features when using Lightboxes
• Replace an old version of an asset with a newer one without having to check-out, then check-in
• Sharing an asset or a set of assets via a share link -- would be great to generate shorter, dynamic URLs for sharing as opposed to the longer string URLs it currently generates

Incentivized

It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.

Incentivized

New staff is able to use our DAM with an hour of training.

Extremely fast and helpful support. Our problems get solved in a matter of minutes

The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.

Incentivized

I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.

Incentivized

Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.

Asset sharing and organization is better, more user friendly, and more appealing within MediaValet. The layout and flexibility give these portals a much more professional look and feel. Both internally and externally we have appreciated the output of these specific portals much more than what we had been attempting to share with these other programs.

Incentivized

• Filecamp helped us manage our assets easily and cost-effectively.

• While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
• I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
• As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.

Incentivized