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Firebase Crashlytics vs. UXCam Product Analytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Firebase Crashlytics

    Score9.8 out of 10
    N/ACrashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A

    UXCam Product Analytics

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    UXCam is a product analytics platform with an integrated AI analyst for mobile apps and websites. The company states that they currently serve customers in 50+ countries and processes 100B+ data points every month.N/A
    Pricing
    Firebase CrashlyticsUXCam Product Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Firebase CrashlyticsUXCam Product Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Firebase CrashlyticsUXCam Product Analytics
    Small Businesses
    Branch
    Score6.3 out of 10
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    AppsFlyer
    Score5.5 out of 10
    Heap
    Score8.1 out of 10
    Enterprises
    Flurry Analytics (discontinued)
    Score9 out of 10
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Firebase CrashlyticsUXCam Product Analytics
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Firebase CrashlyticsUXCam Product Analytics
    Likelihood to Recommend
    Google
    Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
    Incentivized
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    UXCam
    UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
    Incentivized
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    Pros
    Google
    • Providing stack traces that are useful when users have crashes.
    • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
    • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
    Incentivized
    Read full review
    UXCam
    • User flow mapping. It shows how users are navigating in the app.
    • App crashes
    • User session recordings
    • Segmentation on devices, OS versions, processors etc
    Incentivized
    Read full review
    Cons
    Google
    • Navigation between the issue listing and details is something difficult to understand for the new user.
    • Pannel takes time in loading may be because of analytics data but it can be reduce.
    • Not provide accurate line number in case of proguarded apps.
    Read full review
    UXCam
    • Loading time is high due to which we have to wait a lot sometimes
    • In heatmaps, more properties can be added eg. User cohort, experiment id
    • Provide filters to easily check the recordings by screen and feature dropoffs
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
    Read full review
    UXCam
    No answers on this topic
    Usability
    Google
    It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
    Incentivized
    Read full review
    UXCam
    No answers on this topic
    Alternatives Considered
    Google
    Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
    Incentivized
    Read full review
    UXCam
    UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Fix bugs within hours rather than days or weeks
    • Retain users longer by reducing their frustration due to crashes
    • Keep management happy that our app is stable & bug-free
    Incentivized
    Read full review
    UXCam
    • Improved conversions and funnels
    • Better user experience and NPS
    • Achieving our ambitious yearly targets well before year end
    Incentivized
    Read full review
    ScreenShots

    UXCam Product Analytics Screenshots

    Screenshot of Retention analyticsScreenshot of User journey analyticsScreenshot of DashboardsScreenshot of Session replayScreenshot of HeatmapsScreenshot of Screen flows