Firebase Crashlytics vs. UXCam App Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firebase Crashlytics
Score 9.1 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
UXCam App Analytics
Score 9.1 out of 10
N/A
UXCam promises a thorough qualitative analysis of your app - every session, every screen and every user. The vendor says key benefits and capabilities include: Use Session Analysis to test assumptions about your app’s most important features and pinpoint user experience issues right where they occur. Use Screen UX analysis to understand the impact of every screen and increase conversion. Use User Analysis to gain a deep understanding of…N/A
Pricing
Firebase CrashlyticsUXCam App Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Firebase CrashlyticsUXCam App Analytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Firebase CrashlyticsUXCam App Analytics
Best Alternatives
Firebase CrashlyticsUXCam App Analytics
Small Businesses
Smartlook
Smartlook
Score 8.4 out of 10
Firebase Crashlytics
Firebase Crashlytics
Score 9.1 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Firebase Crashlytics
Firebase Crashlytics
Score 9.1 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Firebase Crashlytics
Firebase Crashlytics
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Firebase CrashlyticsUXCam App Analytics
Likelihood to Recommend
10.0
(8 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Firebase CrashlyticsUXCam App Analytics
Likelihood to Recommend
Google
Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
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UXCam
UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
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Pros
Google
  • Providing stack traces that are useful when users have crashes.
  • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
  • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
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UXCam
  • User flow mapping. It shows how users are navigating in the app.
  • App crashes
  • User session recordings
  • Segmentation on devices, OS versions, processors etc
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Cons
Google
  • Navigation between the issue listing and details is something difficult to understand for the new user.
  • Pannel takes time in loading may be because of analytics data but it can be reduce.
  • Not provide accurate line number in case of proguarded apps.
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UXCam
  • Loading time is high due to which we have to wait a lot sometimes
  • In heatmaps, more properties can be added eg. User cohort, experiment id
  • Provide filters to easily check the recordings by screen and feature dropoffs
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Likelihood to Renew
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
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UXCam
No answers on this topic
Usability
Google
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
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UXCam
No answers on this topic
Alternatives Considered
Google
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
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UXCam
UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
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Return on Investment
Google
  • Fix bugs within hours rather than days or weeks
  • Retain users longer by reducing their frustration due to crashes
  • Keep management happy that our app is stable & bug-free
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UXCam
  • Improved conversions and funnels
  • Better user experience and NPS
  • Achieving our ambitious yearly targets well before year end
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ScreenShots

UXCam App Analytics Screenshots

Screenshot of User Analysis