Firstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys…
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Nconnect
Score 8.5 out of 10
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Nconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.
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Pricing
Firstup
Nconnect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Firstup
Nconnect
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
Optional
Additional Details
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More Pricing Information
Community Pulse
Firstup
Nconnect
Considered Both Products
Firstup
Verified User
Anonymous
Chose Firstup
I can't really answer this as the platform was already in place when I took my current role.
Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!
OnSemble is solving a lot of problems that our organization had prior to its implementation:
We can track communication readership.
We can engage with our fellow teammates through chats and recognition.
We have a central location for all job-related links.
We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Ease of Use - with limited html or design experience, I was able to pick up building and updating in our OnSemble portal with minimal struggles.
Customer Service and Support - Passageways employees are hands down the best, always willing to take extra time to dig in, troubleshoot, and resolve any issues in an extremely timely manner. They are always pleasant and super helpful.
Customization - the available site of modules offered allow for a "site" that is suited for the differing needs of each business OnSemble is being used by. From calendars, to document repository, to creating content pages for staff, the possibilities for customization are almost limitless.
We'd love to see a calendar added that would show key upcoming dates.
It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
Now that we're customers, the support function is not as strong. If we have a question, we are pointed towards articles so we can "self serve". Sometimes it is important to pick up the phone and talk to someone, which is a service that they've eliminated. Everything is self-help or email ticketing.
When creating the portal, we didn't know what we didn't know. There were some instances that if we hadn't asked a question, we never would have been told about a product/feature that we didn't know we had access to. Our banner almost wasn't implemented in time because the person in charge of it left the company and we didn't know that we needed to follow up on that.
While being able to completely customize the portal is a HUGE strength and not a problem since our implementation team consisted of marketing professionals with design experience, it is also a weakness. If you are tasked with creating the portal but don't have design capabilities, I highly recommend looping in someone who does.
I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Having the proper, current form readily available is paramount since many are guided by regulatory dictates.
The corporate directory provides a pix, hire anniversary date, and birthdate (sans year), along with the usual location and contact information. So besides being a tremendous convenience when needing to contact someone, we can meet new people and celebrate life events with one another.
Having "controlled" and "guided" help desks helps manage the extreme variety of information [that] may come in. It helps translate the user's interpretation of the issue into something more understandable.
