TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Firstup

    Score9.1 out of 10
    N/AFirstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks​, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys…N/A

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Pricing
    FirstupSurveySparrow
    Editions & Modules
    No answers on this topic
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    Offerings
    Pricing Offerings
    FirstupSurveySparrow
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FirstupSurveySparrow
    Small Businesses
    Workplace from Meta (discontinued)
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    Workplace from Meta (discontinued)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstupSurveySparrow
    Likelihood to Recommend
    7.7
    (16 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FirstupSurveySparrow
    Likelihood to Recommend
    Firstup (Dynamic Signal + SocialChorus)
    Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!
    Incentivized
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    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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    Pros
    Firstup (Dynamic Signal + SocialChorus)
    • Intuitive, easy-to-use templates for posts, newsletters and email notifications.
    • Consistent upgrades and innovation that keeps the tool current with other apps.
    • Flexibility on how users can use the tool (i.e. comments, sharing photos, etc.) This decision is left to each organization, individually.
    Read full review
    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Cons
    Firstup (Dynamic Signal + SocialChorus)
    • We'd love to see a calendar added that would show key upcoming dates.
    • It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
    Incentivized
    Read full review
    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Usability
    Firstup (Dynamic Signal + SocialChorus)
    No answers on this topic
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
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    Support Rating
    Firstup (Dynamic Signal + SocialChorus)
    No answers on this topic
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Alternatives Considered
    Firstup (Dynamic Signal + SocialChorus)
    I can't really answer this as the platform was already in place when I took my current role.
    Incentivized
    Read full review
    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Return on Investment
    Firstup (Dynamic Signal + SocialChorus)
    • We look at the earned media revenue tool that Firstup has, and we have earned media of over $4000 most months. Amazing!
    • We have been recognized by peers, clients, and partner agents who say they always see our Hilldrup news pop up on social media!
    • Marketing has been able to control the voice of the brand while amplifying the message to new audiences - amazing!
    Incentivized
    Read full review
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
    Read full review
    ScreenShots